Reliable Towing and Recovery Services You Can Count On
Our History and Mission
At Central Towing & Transport, we take pride in our long history of serving the Bay Area community. With over 80 years of experience in the towing and recovery industry, our team of experts is committed to providing quick, effective, and professional service every time. Our mission is to provide our customers with reliable, efficient, and courteous service, while maintaining the highest standards of quality and integrity.
Our Services
We offer a comprehensive range of towing and recovery services to customers throughout Fremont, Hayward, Pleasanton, Tracy, Livermore, and the surrounding areas. Our services include but are not limited to: Light- to Medium-Duty Towing & Recovery, Heavy-Duty Towing & Recovery, Roadside Assistance, and Equipment Transport. Whether you need a simple light-duty tow or a full heavy-duty accident recovery, we can get the job done.
Our Team
Our team of over 35 trained operators is standing by to service customers throughout the Bay Area with the best in both equipment and skill. We take pride in our staff's expertise, training, and commitment to customer service. Our team is available 24/7 to provide emergency towing and roadside assistance services, ensuring that you receive the help you need, when you need it.
Our Facilities
We operate from three state-of-the-art facilities located in Fremont, Livermore, and Tracy. Our facilities are equipped with the latest technology, allowing us to dispatch drivers instantly and efficiently. Our facilities are staffed around the clock by operators trained to assess your situation and send the right truck to the rescue.
Our Commitment
At Central Towing & Transport, we are committed to delivering quality care and building long-term relationships with our clients. We prioritize safety, both for our customers and our team members. We have created an in-house safety training program to supplement outside training by state and national programs.
Call Us Today!
If you need towing or recovery services, call us today at (800) 686-4869. We are available 24/7 to provide you with the help you need. With decades of experience and a team of experts, you can count on Central Towing & Transport to get the job done.
Overview of Central Towing Company Reviews
Mixed Reviews
The reviews of Central Towing Company are a mixed bag, with some customers praising the company's professionalism, timeliness, and helpfulness, while others have had negative experiences with overcharging, dishonesty, and poor customer service.
Positive Experiences
Many customers have reported positive experiences with Central Towing Company, citing the company's professionalism, timely response, and helpfulness. Some reviewers praised the company's drivers, dispatchers, and management, stating that they were polite, courteous, and efficient. A few reviewers even mentioned that the company went above and beyond to help them in their time of need.
Negative Experiences
On the other hand, some customers have reported negative experiences with Central Towing Company, citing issues with overcharging, dishonesty, and poor customer service. Some reviewers claimed that the company's representatives were rude, unhelpful, and dishonest, while others reported being overcharged for services. A few reviewers mentioned that the company's drivers were incompetent or unprofessional.
Common Issues
Some common issues that emerged from the reviews include:
- Overcharging and dishonest billing practices
- Poor customer service and rudeness from company representatives
- Incompetent or unprofessional drivers
- Failure to provide timely service or respond to customer needs
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