Conscious - Courteous - Locally Owned
At Asian Auto Repair Clinic, we're proud to be the trusted experts in Japanese auto repair and maintenance services in Santa Clara, CA. With over 30 years of experience and a team of ASE-certified technicians, we've built a reputation for exceptional customer satisfaction and unparalleled service quality.
Our Story
Our story began in 1989, when our owner, with a passion for Japanese cars, opened the doors to Asian Auto Repair Clinic. With extensive experience working in a Honda and Nissan dealership, our owner gained valuable insights into the intricacies of Japanese vehicles and dedicated himself to providing top-notch service to the community. Today, our team of skilled technicians boasts over 50 years of combined experience in the automotive industry, specializing in Lexus repair and Infiniti repair.
Our Mission
At Asian Auto Repair Clinic, we're committed to providing personalized service, exceptional quality, and unparalleled customer satisfaction. We believe that every vehicle deserves to be treated with care, and every customer deserves to be treated like family. Our mission is to build long-lasting relationships with our customers, built on trust, transparency, and a commitment to excellence.
Our Services
We offer a comprehensive range of auto repair and maintenance services, tailored to meet the unique needs of Japanese cars, trucks, and SUVs. From routine oil changes and tune-ups to complex engine repairs and brake system overhauls, our team is equipped to handle it all. We utilize the latest technical information, factory recalls, and technical bulletins to ensure that every vehicle leaves our shop running like new.
Why Choose Us?
We pride ourselves on our unwavering commitment to customer satisfaction, and we're dedicated to providing an exceptional experience for every customer, every time. With amenities like free TV and free internet while you wait, we strive to make your visit as comfortable as possible. Our 12-month or 12,000-mile warranty provides peace of mind, knowing that your vehicle is in good hands.
Asian Auto Repair Clinic: A Shop with Exceptional Service
Overview
Asian Auto Repair Clinic has received an overwhelming number of positive reviews, with customers praising the shop's exceptional service, honesty, and expertise.
Positive Aspects
- Customers praise the shop's kind, helpful, and honest staff, particularly Fred and Art, who go above and beyond to ensure customer satisfaction.
- The shop is commended for its reasonable prices, with many customers stating that they received fair and competitive quotes for their services.
- The mechanics are described as knowledgeable, experienced, and masterful in their craft, with customers appreciating their attention to detail and willingness to explain repairs and maintenance.
- Many customers have been loyal to the shop for years, with some having their vehicles serviced there for over 20 years.
Negative Aspects
- There is only one negative review, which expresses frustration with the shop's communication and quotes process, citing a lack of transparency and delayed responses.
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