Tame the Monster in Your Pipes
At Best Plumbing & Heating, we are a locally owned and operated company founded in 2007 by owner Joseph Ysais, dedicated to serving the needs of Northern Nevada and Lake Tahoe's East Shore. Our mission is to provide quality products and exceptional customer service at a fair price, building lasting relationships with our clients. We are committed to providing top-notch workmanship and a pleasant experience, whether you have a minor plumbing repair, a major remodel, custom home, or a complex commercial project.
Our Services
We offer a wide range of services to cater to all your plumbing and heating needs. Our residential services include emergency plumbing, water and sewer leaks, water heaters and boilers, toilets, tubs, showers, sinks, and faucets, hose bibbs, gas leaks, and more. We also provide services for commercial and industrial clients, including new builds, remodels, upgrades, and equipment replacements.
Our Commitment
At Best Plumbing & Heating, we understand the importance of getting the job done right. That's why we guarantee our work and strive to exceed your expectations. We use quality materials and employ experienced and professional technicians who are licensed, bonded, and insured. We're committed to providing an overall pleasant experience, and we pride ourselves on being honest, reliable, and dedicated to our customers.
Our Values
We believe that every job, no matter how big or small, is important, and every customer deserves exceptional service. We strive to build lasting relationships with our clients, and we're committed to providing quality workmanship, fair prices, and a pleasant experience. We're dedicated to being the best, and we guarantee our work to ensure your satisfaction.
Our Goal
Our goal is to provide top-notch plumbing and heating services that meet and exceed your expectations. We want to be your go-to plumber for life, and we're committed to earning your trust and loyalty. Whether you're a homeowner, business owner, or property manager, we're here to help you tame the monster in your pipes and get back to living your life.
Overview
The reviews of Best Plumbing & Heating are overwhelmingly positive, with many customers expressing their satisfaction with the company's professionalism, responsiveness, and quality of work.
Exceptional Service
Many reviewers praised the company's prompt response to emergencies, with technicians arriving quickly to diagnose and fix problems. The technicians were described as knowledgeable, friendly, and professional, with some reviewers mentioning that they went above and beyond to ensure customer satisfaction.
Positive Experiences
Several reviewers praised the company's owner, Joe, for his dedication to providing excellent service and his willingness to listen to customers' concerns. Other reviewers mentioned the exceptional service they received from specific technicians, such as Ralph, Chris, and Kathleen.
Minor Issues
A few reviewers mentioned minor issues, such as a misunderstanding about hourly rates or a delay in resolving an issue. However, these issues were largely resolved to the customer's satisfaction.
Negative Experiences
Only two reviewers expressed major dissatisfaction with the company's service, citing issues with the installation of an outdoor water pipe and a descaling shutoff valve.
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