PAVING PROJECTS ADD VALUE, APPEAL & CONVENIENCE TO YOUR PROPERTY
At The Muffler Shop, we pride ourselves on being more than just a ordinary auto repair shop. We've been serving the Rochester, NY area for over 35 years, providing top-notch maintenance and repair services to our valued customers. Our story began in 1984 when Stan and Peg Dedoszak opened the doors to our original location in Perinton, NY. Years later, their son Mark took the reins in 2004, bringing his expertise and dedication to the business.
In 2019, Jeff Cline, a seasoned automotive professional with over 25 years of experience, purchased the business, continuing the legacy of providing excellent service at fair prices. Under Jeff's leadership, our team has continued to grow and evolve, investing in new equipment and training to stay ahead of the curve in the ever-changing automotive industry.
Our Services
At The Muffler Shop, we offer a wide range of services to cater to the varying needs of our customers. From routine maintenance to custom exhaust systems, we've got you covered. Some of the services we offer include:
- NYS Car Inspections and Emissions Testing
- Oil changes and lubrication services
- Cooling system flushes and fills
- Free safety checks and scheduled maintenance
- Tire balancing and alignment
- Air conditioning recharge and refrigerant services
- Custom exhaust fabrication and installation
- Fleet services and maintenance for RVs, trucks, and more
Our Staff
At The Muffler Shop, we're proud of our team's expertise and commitment to excellence. Many of our technicians are certified by the National Institute for Automotive Service Excellence (ASE) and have years of experience under their belts. Our team's attention to detail and dedication to providing exceptional service is what sets us apart from the rest.
Our Mission
Our goal at The Muffler Shop is to provide top-quality service, transparent pricing, and a customer-centric approach that ensures your experience with us is nothing short of exceptional. We strive to build long-term relationships with our customers, providing peace of mind and confidence in the work we do.
Get in Touch
Want to learn more about The Muffler Shop and our services? Give us a call at (585) 377-5610 or stop by our location at 1334 Fairport Road, Fairport, NY 14450. We'd be delighted to answer any questions you may have and schedule your next service appointment.
Quality of Work
The majority of reviewers praised the high-quality work done by the shop. Many mentioned that the work was done right the first time, and the prices were competitive. Some even compared prices to other shops and found this shop to be significantly cheaper.
Friendly and Knowledgeable Staff
Reviewers consistently mentioned the friendly and knowledgeable staff at the shop. Many praised the staff for being helpful, professional, and skilled. Some reviewers even mentioned specific staff members, such as Pedro and Ryan, who went above and beyond to help them.
Efficient Service
Many reviewers were impressed with the efficient service provided by the shop. Some mentioned that the work was done on the same day, and others commented on the quick turnaround time.
Positive Experiences
Overall, the reviews suggest that the shop provides a positive experience for customers. Many reviewers mentioned that they would recommend the shop to others and would return for future repairs.
Negative Experiences
A few reviewers had negative experiences with the shop. Some mentioned issues with communication, such as being given incorrect estimates or not being provided with information. Others mentioned that the shop did not follow through on promises, such as not providing a safety check.
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