Healing the Patient's Mind, Body, and Spirit
At Allstate Transmissions & Auto Repair, we are a family-owned and operated independent transmission and auto repair company that has been serving the Dallas Fort Worth area for over 40 years. Our commitment to providing good old-fashioned personal customer service, combined with our expertise in transmission and auto repair, has earned us an A+ rating with the Better Business Bureau and a 5-star rating based on over 499 user reviews.
Our Services
We offer a wide range of services, including transmission rebuild, transmission repair, transmission service, auto repair, air conditioning service, alignment, brake service, check engine light diagnosis, fleet services, muffler and catalytic converter services, oil, lube, and filter services, scheduled maintenance, suspension repair, timing belt replacement, and truck service repair. Our experienced and ASE-certified technicians use the latest diagnostic equipment to accurately diagnose and repair your vehicle's problems.
Our Philosophy
At Allstate Transmissions & Auto Repair, we believe in building long-term relationships with our customers. We strive to be your one-stop shop for all your repair needs, and we work hard to earn your business and keep it. Our prices are honest and upfront, and we offer free courtesy inspections, free courtesy shuttle service, and 0% interest financing options to make it easier for you to get the repairs you need. We are dedicated to providing exceptional service and ensuring your complete satisfaction.
Why Choose Us
With over 40 years of experience, we have built a reputation for honesty, integrity, and excellence in transmission and auto repair. Our family-owned and operated business is committed to providing personalized service and building relationships with our customers. We have a 3-year nationwide warranty on most repairs, and we offer a free courtesy inspection to ensure that your vehicle is in good working condition.
General Experience
The overall experience at Allstate Transmission and Auto Repair is a mixed bag, with some customers having a great experience and others having significant issues.
Positive Aspects
- Several customers praised the kind and fair service provided by the staff, particularly OG (Richie) and Charles, who were described as knowledgeable and trustworthy.
- Some customers appreciated the reasonable labor costs and the fact that they were only charged for necessary repairs.
- Communication was also highlighted as a strength, with some customers receiving regular updates on their vehicle's progress.
Negative Aspects
- Several customers experienced delays and long wait times, with one customer waiting four weeks for their truck to be repaired.
- Some customers felt that they were overcharged for repairs, with one customer claiming that they were charged for unnecessary work.
- Communication was also a weakness for some customers, with some feeling that they were not kept informed about the progress of their repairs.
Specific Issues
- Repair Time: Some customers experienced long wait times, with one customer waiting a week for their car to be diagnosed and another waiting four weeks for their truck to be repaired.
- Pricing: Several customers felt that they were overcharged for repairs, with one customer claiming that they were charged $765 more than necessary.
- Communication: Some customers experienced poor communication, with some feeling that they were not kept informed about the progress of their repairs.
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