Building relationships, one customer at a time
At CH Mechanical, we're more than just a mechanical services company - we're your trusted partner for all your heating, cooling, plumbing, and electrical needs. Founded on Christian principles and American ideals, we're dedicated to building long-term relationships with our customers, based on honesty, integrity, and exceptional service.
Our Story
Our company was founded on the merger of two successful companies owned by Dan Canter and Charles Holden. As colleagues with similar values and long-term goals, they decided to combine their expertise and resources to offer customers a complete range of mechanical services. Today, we're proud to be a leading provider of heating, cooling, plumbing, and electrical services in Indianapolis and surrounding areas.
Our Expertise
Our team of technicians is comprised of personable, skilled, and dependable professionals who are committed to providing exceptional service to our customers. We hold industry-leading certifications and undergo routine training in the latest repair and installation techniques. Our expertise includes:
- Heating and cooling system installation, repair, and maintenance
- Plumbing services, including backflow prevention testing and certification
- Electrical services, including electrical panel upgrades and circuit repairs
- Boiler installation, repair, and maintenance
- Maintenance agreements and emergency services
Our Business Philosophy
At CH Mechanical, we believe in treating our customers with honesty and integrity throughout every project phase. We don't use aggressive sales tactics, and our technicians will never pressure you into upgrades or equipment you don't need. Instead, we focus on delivering efficient, cost-effective solutions that meet your unique needs and budget.
Our Hassle-Free Guarantee
We promise to provide you with a detailed repair estimate before discussing system replacement. Once you have all the information you need, you can make an educated decision about your equipment investment. We never pressure you to buy new equipment when a repair is the wise choice for your budget.
Meet Our Owner
Charles Holden, our founder and owner, is a devoted Christian and father of four. He received his Secondary Education - Math degree from Hobe Sound Bible College in Florida and his MBA in Accounting from Indiana Wesleyan University. Charles entered the HVAC trade in 2002 and started HPS Mechanical in 2010. In 2014, he purchased an established Plumbing and HVAC contractor and formed CH Mechanical.
Overview of Reviews
The reviews provided are for CH Mechanical, a company that offers various services, including electrical, plumbing, and HVAC solutions. The reviews reveal a mix of positive and negative experiences with the company.
Confusion and Miscommunication
Some customers experienced confusion and miscommunication with CH Mechanical. Tommy Cravens, a reviewer who gave the company 3 stars, mentioned that after providing his information, he received an email that didn't relate to a job or employment opportunity. Although he mentioned that it might be his mistake, it indicates a potential issue with communication within the company.
Positive Experiences
On the other hand, most reviewers had positive experiences with CH Mechanical. Anita Kennedy, Brad Hancock, Philip Sheward, and Kimbelry Sombke all gave the company 5-star ratings. These customers praised the company's quick response time, professionalism, and expertise in their respective services. Anita Kennedy specifically mentioned that the electrician sent by the company was nice, thorough, and helpful. Brad Hancock emphasized the company's prompt response and the competence of their employees. Philip Sheward highly recommended the company for its prompt and effective services, while Kimbelry Sombke appreciated the knowledgeability of the company's staff.
Service Quality and Recommendations
Overall, the positive reviews suggest that CH Mechanical provides high-quality services, with customers appreciating the company's promptness, professionalism, and expertise. The company's ability to respond quickly to customer requests is particularly notable. However, the negative review by Tommy Cravens highlights the potential for miscommunication within the company, which should be addressed.
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