At Love Heating & Air Conditioning, we're dedicated to providing high-quality heating installation and repair services to residents and businesses in Indianapolis and surrounding areas. As a family-owned and operated company since 1920, we pride ourselves on our commitment to honesty, integrity, teamwork, and accountability.
Our Services
We offer a wide range of services to ensure your heating and cooling systems are running efficiently and effectively. From residential and commercial installations to maintenance and repair, our team of NATE-Certified technicians is dedicated to providing exceptional service and ensuring your comfort and satisfaction.
Residential Services
Our residential services include the installation, maintenance, and repair of heating and cooling systems, including furnaces, air conditioners, and heat pumps. We also offer air quality solutions, including electronic and media air cleaners, humidifiers, and UV lights. Our team will help you select the right equipment with the correct capacity and efficiency for your home, whether you're building a new home or upgrading your existing system.
Commercial Services
Our commercial services cater to businesses of all sizes, providing installation, maintenance, and repair of heating and cooling systems, as well as preventative maintenance programs to ensure your system is running efficiently and effectively.
Financing Options
We understand that unexpected heating and cooling repairs or replacements can be costly. That's why we offer convenient financing options to help you get the service you need without breaking the bank.
Our Commitment to Quality
At Love Heating & Air Conditioning, we're committed to providing the highest level of service and installation quality. We pride ourselves on our 10-year installation warranty and two-year service and repair warranty, which sets us apart from our competitors.
Our Values
We believe in maintaining solid core values, including honesty, integrity, teamwork, and accountability. We treat every customer like family, and our employees have the most up-to-date technical training and specification requirements as set by industry associations such as the Heating and Air Conditioning Alliance of Indiana.
Summary of Reviews
Positive Experiences
- Friendly and knowledgeable technicians (Ronnie, Jeff, Eric, Kurt, James, Ron) who provided excellent service and explained the work they did
- Competitive pricing (compared to other companies) and fair estimates
- Prompt response to service requests and scheduled appointments
- Professional and courteous office staff (Samantha, Kim) who helped with scheduling and questions
- Trustworthy and efficient service
- High-quality products (Mitsubishi split units) and expert installation
- Good communication and follow-up from the company
Negative Experiences
- Unexpected and excessive charges for services (extra $150 for follow-up visits)
- Miscommunication and lack of communication from the company (no call backs, no updates on service status)
- Inefficient or ineffective service (failed to fix issues, didn't replace a faulty thermostat)
- Poor customer service (unhelpful office staff, unresponsive to customer concerns)
- Inconsistent service quality and reliability
- Unprofessional behavior (technician not vaccinated, technician didn't call to update customer on service status)
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