Protecting what matters, serving with aloha
Your Local Trusted Advisor for Insurance and Financial Services
Aloha! My name is Lance Arakaki, and I'm a proud State Farm Insurance Agent serving the Aiea, Pearl City area and the entire state of Hawaii. My agency is built on providing personalized insurance solutions and quality customer service with a touch of aloha.
My Journey & Philosophy
My passion for helping people began right here in Hawaii. Born and raised in this beautiful state, I understand the unique challenges and joys of life here. This deep understanding motivates me to provide tailored insurance solutions that fit your specific needs and goals.
Before entering the insurance industry, I honed my skills in management and financial consulting, equipping me with a valuable foundation in customer service, relationship building, and business management. My team and I put these skills to work every day, ensuring our clients receive the personalized attention and support they deserve.
The State Farm Difference
At State Farm, we believe in protecting what matters most. That's why we offer a comprehensive range of insurance plans for individuals and families, including:
- Auto Insurance: Comprehensive coverage for your car, truck, or motorcycle.
- Homeowners Insurance: Protection for your home against unexpected events like fires, floods, or burglaries.
- Condo Insurance: Customized coverage for your condo dwelling.
- Renters Insurance: Affordable protection for your belongings when you rent an apartment.
- Personal Articles Insurance: Valuable coverage for items like jewelry, electronics, or art.
- Business Insurance: Customized plans to protect your business from risks like liability.
- Life Insurance: Securing your family's financial future in the event of your passing.
- Health Insurance: Access to quality healthcare services for you and your loved ones.
More Than Just Insurance
We understand that insurance is more than just numbers and policies. Our team is dedicated to building relationships with our clients and becoming trusted advisors. We take the time to listen to your needs, explain your options clearly, and help you choose the right coverage for your unique situation.
Get Personalized Coverage Today
Whether you need help choosing the right insurance plan or simply have questions, please feel free to contact us. We look forward to meeting you, understanding your needs, and providing personalized solutions to keep you and your loved ones protected.
Expertise and Knowledge
The reviewers praise the expertise and knowledge of Lance Arakaki, the State Farm insurance agent. He is described as "very thorough" and "knowledgeable about all aspects of the insurance industry" by Norman Chin, and "exhibits a deep knowledge of the insurance industry" by Ryan Shimabuku. This high level of expertise enables Lance to provide tailored recommendations and answer complex questions, making the process easier and more enjoyable for his clients.
Professionalism and Customer Service
The reviewers consistently mention the professionalism and customer service provided by Lance and his team. Jaimie Khamsouk notes that Lance is "very professional, patient, and easy to talk to, " while Mary Ann G. praises his "follow-up and efforts in walking me through the process." Russell Ho and Ryan Shimabuku also highlight the excellent customer service they received, stating that Lance is "quick to respond to any question or claim that needed attention" and that his team is "commendable" in their level of responsiveness and efficiency.
Efficient and Seamless Process
Many of the reviewers describe the process of purchasing insurance with State Farm as efficient and seamless. Norman Chin mentions that Lance made the process "easy and painless, " while Jessie Gascon notes that the process was "a lot more smooth sailing than expected." Ryan Shimabuku praises Lance's ability to search for discounts and suitable policies, making the process "seamless" and providing him with a sense of "peace of mind."
Personal Touch
The reviewers often mention the personal touch and attention to detail provided by Lance and his team. Mary Ann G. thanks Lance for his "time and help, " while Russell Ho mentions that Lance makes him "feel comfortable and satisfied" with his insurance choices. Ryan Shimabuku praises Lance's commitment to finding the most cost-effective insurance solutions, stating that he "genuinely cares about your well-being and will go above and beyond to find the best policy for you."
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