Empowering Patients to Breathe Easier at Home
At My Best Homecare, we understand the importance of providing exceptional respiratory care to our patients in the San Francisco Bay Area. As a leading provider of home respiratory equipment, we are committed to helping our patients live safe, happy, and healthy lives at home with their loved ones.
Our Services
We offer a wide range of services designed to provide our patients with the proper use of home respiratory equipment. Our services include:
Airway Management Equipment: We provide a variety of airway management equipment, including non-invasive and invasive ventilators, to help patients breathe easily and comfortably at home.
Oxygen Therapy Equipment: Our oxygen therapy equipment is designed to provide patients with a consistent supply of oxygen, helping to improve their overall health and well-being.
Respiratory Monitoring Devices: We offer a range of respiratory monitoring devices that help track a patient's vital signs, such as oxygen saturation, heart rate, and blood pressure.
Portable Ventilators: Our portable ventilators are designed to be lightweight and easy to use, making it easy for patients to breathe easily while on-the-go.
Respiratory Assist Devices: Our respiratory assist devices are designed to help patients with chronic respiratory diseases, such as chronic obstructive pulmonary disease (COPD), breathe easier and live a more active lifestyle.
Sleep Therapy Equipment: We offer a range of sleep therapy equipment, including sleep apnea devices and CPAP machines, to help patients with sleep disorders get the restful sleep they need.
Our Commitment
Our mission is to provide our patients with the highest level of care and support, both in-hospital and at-home. We believe that every patient deserves to receive the best possible care, and we strive to deliver that level of care every day.
Our Team
Our team of licensed respiratory therapists and patient service coordinators are dedicated to providing personalized attention to each and every patient. From hospital discharge to routine supply orders, we are here to support our patients every step of the way.
Accreditation
We are proud to be accredited by the Joint Commission for Durable Medical Equipment (DMEPOS), a symbol of our commitment to quality and professionalism in patient care. Additionally, we are honored to be recognized in the AARC's Quality Respiratory Care Recognition (QRCP) program, a testament to our commitment to excellence in respiratory care.
What Sets Us Apart
At My Best Homecare, we pride ourselves on our award-winning care, ongoing education and follow-up, and patient advocacy. We believe that every patient deserves the best possible care, and we strive to deliver that level of care every day.
Testimonials
Hear from our satisfied patients and their families:
- "My husband has been a patient of MBHC for five years now, and I can't imagine how hard it would be without them." - Steve and Julie H.
- "I would recommend MBHC to anyone who needs respiratory service" - Thao P.
- "This company bends over backwards for our patients. It is one of the only companies that I work with that truly has the patient's best interest at heart." - L.K. RN, Pediatric Case Manager.
Get in Touch
We invite you to learn more about our services and how we can support you or your loved one. Contact us to schedule a consultation and take the first step towards better respiratory care.
Unsatisfactory Experiences with My Best Homecare
Lack of Advocate and Unhelpful Staff
Multiple reviewers have expressed frustration with My Best Homecare's lack of advocacy and unhelpful staff. They have reported difficulties in getting the company to assist with obtaining necessary equipment, and dealing with uncooperative staff who seem unwilling to help.
Inadequate Support for Patients
The company's inability to provide timely and adequate support to patients has led to stressful and dangerous situations. Reviewers have reported being told to call 911 for emergency assistance instead of receiving help from the company, putting patients' lives at risk.
Unprofessional Management
Some reviewers have reported dealing with unprofessional management, including a manager who reportedly found the situation amusing, and another who claimed to be the owner and president of the company, which was not the case.
Poor Communication and Service
The company's communication and service have been criticized for being unreliable and inefficient. Reviewers have reported being told that their insurance wouldn't cover certain equipment, only to find out that the company didn't even attempt to obtain pre-authorization.
