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Neighborhood Outreach Access to Health (NOAH) is a non-profit community health center that has been serving the community for over two decades. Our mission is to provide high-quality, patient-centered healthcare services to individuals and families in need. We believe that everyone deserves access to healthcare, regardless of their financial situation or insurance status.
Our Services
At NOAH, we offer a range of healthcare services, including primary care, dental, behavioral health, and specialty care. Our primary care services include routine check-ups, chronic disease management, and preventive care. Our dental services include cleanings, fillings, and extractions. Our behavioral health services include individual and group counseling, as well as support groups. Our specialty care services include treatments for chronic conditions such as diabetes, hypertension, and asthma. We also offer health education and nutrition counseling to help our patients make informed decisions about their health.
Our Vision
Our vision is to create a healthier, more equitable community by providing accessible and affordable healthcare services. We believe that healthcare is a fundamental human right, and that everyone deserves access to high-quality healthcare, regardless of their financial situation or insurance status.
Our Values
At NOAH, we value compassion, respect, and integrity. We believe in treating our patients and their families with kindness, empathy, and respect. We also believe in providing comprehensive and compassionate care that addresses the physical, emotional, and social needs of our patients.
Our Locations
We have several locations throughout the Phoenix area, including the Cholla Health Center, Copperwood Health Center, Copperwood II Health Center, Desert Mission Health Center, Midtown Health Center, Palomino Health Center, and Venado Valley Health Center. Each of our locations offers a range of healthcare services, including primary care, dental, behavioral health, and specialty care.
Our Team
Our team of healthcare providers, including doctors, nurses, and other healthcare professionals, are dedicated to providing high-quality care to our patients. We believe in staying up-to-date with the latest medical research and technology, and we are committed to providing compassionate and effective care to our patients.
Our Community
At NOAH, we believe that healthcare is a community effort. We believe that healthy communities are built on strong relationships between patients, families, and healthcare providers. We work closely with our patients and their families to provide personalized care that addresses their unique needs and circumstances.
Our Impact
Over the years, NOAH has made a significant impact in the community. We have provided healthcare services to thousands of patients, and we have helped to improve the health and well-being of countless individuals and families. We are proud of our accomplishments, but we know that there is still much work to be done.
The reviews are overwhelmingly negative, with both patients expressing extreme dissatisfaction with their experiences at this healthcare facility. The common issues are billing errors, poor communication, and a lack of care and respect for patients.
Lack of Customer Service
Patients have reported difficulties in getting their concerns addressed, with staff being unhelpful, rude, and unresponsive. One patient mentioned being transferred multiple times before being able to speak to someone who could assist with their billing issue.
Billing Errors
The root cause of many of the problems is the facility's poor handling of billing. Patients have reported incorrect charges, missed appointments, and confusing billing statements. In one instance, a patient was charged $380 for 5-10 minute phone appointments when they had insurance.
Lack of Transparency
Patients have expressed frustration with the facility's lack of transparency and follow-through. They have been promised resolutions to their issues, only to be left waiting for extended periods without any progress.
