Come home to the welcoming community of Richmond, Virginia.
At Branch Creek Apartments, we are dedicated to providing our residents with a comfortable and convenient living experience in the heart of Carrollton, Texas. Our community offers large 1 and 2 bedroom apartments and townhomes for rent, each equipped with modern amenities and stylish features.
Our Community
Living at Branch Creek Apartments means having access to a range of amenities designed to enhance your lifestyle. Our residents enjoy a beautiful and huge resort-style pool, a state-of-the-art fitness center, a business center, a dog park, and outdoor grilling/kitchenette areas. We also offer covered parking options for your convenience. Our community is strategically located, with easy access to major thoroughfares, The Galleria, and over 180 fabulous restaurants, making it the perfect place to call home.
Our Floor Plans
We offer seven unique floor plans to choose from, each carefully designed to provide the perfect blend of comfort and style. Our apartments and townhomes feature upgraded appliances, kitchen backsplashes, new countertops, fireplaces, extra-large windows, and spacious patio or balcony areas. We also offer stackable washers and dryers in every home, except for our A2 TH floor plan, which has select homes with connections.
Our Commitment
At Branch Creek Apartments, we are committed to providing our residents with exceptional customer service and a warm, welcoming community. Our team is dedicated to making your living experience with us the best it can be. We invite you to explore our floor plans, amenities, and community features, and discover why we're the hottest apartments in Carrollton!
Overview of Branch Creek Apartments
Branch Creek Apartments has received mixed reviews from its residents. While some have praised the management and maintenance staff, others have expressed frustration with the living conditions, management, and amenities.
Positive Feedback
Many residents have praised the management staff, particularly Titus, for being helpful, responsive, and courteous. Some have also mentioned the quiet and clean surroundings, updated grounds, and dog-friendly environment.
Negative Feedback
Several residents have expressed dissatisfaction with the living conditions, citing issues with mold, broken appliances, and poor maintenance. Some have also complained about the unprofessional and rude behavior of the management staff, particularly in regards to communication and resolving issues. The lack of amenities, such as a functional pool and gym, has also been a point of contention.
Common Issues
Some common issues that have been raised by multiple residents include:
- Poor communication and unresponsiveness from the management staff
- Unaddressed maintenance issues, such as mold and broken appliances
- Lack of amenities, such as a functional pool and gym
- Unprofessional and rude behavior from the management staff
- Poor living conditions, including mold and broken appliances
Management Response
Some residents have praised the management staff for being responsive and helpful, while others have expressed frustration with their lack of communication and unprofessional behavior.
