At Ashford Apartments, we offer a unique and luxurious living experience in the heart of Carrollton, TX. Our one and two-bedroom homes are designed to provide the perfect blend of comfort, style, and convenience. With spacious interiors, elevated amenities, and exceptional customer service, we strive to create a warm and welcoming community for our residents.
About Our Community
Our community is carefully crafted to provide a resort-inspired lifestyle, complete with amenities that cater to your every need. From our sparkling swimming pool to our state-of-the-art fitness center, we've thought of everything to make your life easier and more enjoyable. Our pet-friendly community also features a Bark Park, catch-and-release lake, and outdoor kitchen area, perfect for spending quality time with family and friends.
Amenities and Features
Our community amenities include:
- Sparkling resort-style pool with cabana-style loungers and outdoor kitchen
- State-of-the-art fitness center with cardio and strength training equipment
- Catch-and-release lake for fishing adventures
- Bark Park for our furry friends
- Clubhouse with cyber lounge and business center
- Reserved covered parking and remote-controlled garages
- On-site laundry facilities and 24-hour emergency maintenance
Our apartment features include:
- Spacious one and two-bedroom floor plans with lake views and full upgrades
- Townhome split-level designs and extra patio options
- Green belt or woods views available
- Full-size washer and dryer in each apartment
- Energy-efficient appliances and ceiling fans
Experience the Ashford Difference
At Ashford Apartments, we're committed to providing exceptional customer service and a living experience that exceeds your expectations. Our friendly and knowledgeable staff are always available to assist you, and our 24-hour emergency maintenance team ensures that any issues are resolved quickly and efficiently.
Join Our Community
If you're looking for a luxurious and convenient living experience in Carrollton, TX, look no further than Ashford Apartments. Schedule a tour today and discover why we're the perfect choice for those who value style, comfort, and community.
Overview of Ashford Apartments
The majority of reviewers praised the Ashford Apartments, citing the friendly and helpful staff, particularly Sam, who was mentioned multiple times for his exceptional customer service. Many reviewers appreciated the cleanliness and maintenance of the property, as well as the amenities such as the pool, fitness center, and outdoor fireplace area.
Positive Comments
- The staff, especially Sam, were highly praised for their friendly and helpful nature.
- The property was described as clean, quiet, and well-maintained.
- The amenities, such as the pool, fitness center, and outdoor fireplace area, were highlighted as a major plus.
Negative Comments
- Some reviewers experienced poor customer service from specific staff members, such as Cristina, who was described as having a nasty attitude.
- Several reviewers reported issues with maintenance, including long wait times for repairs and unannounced entries into their apartments.
- Some reviewers were unhappy with the condition of their apartments, citing dirty or damaged units.
- A few reviewers mentioned issues with the office staff, including unreturned phone calls and a lack of empathy.
