Experience the Peace of Mind You Deserve with Alma Conway Home Care
At Alma Conway Home Care, we understand the importance of providing high-quality, compassionate in-home care and assisted living services to our clients in Philadelphia, PA and its surrounding counties, including Montgomery, Delaware, Chester, and Upper Darby. With over 25 years of healthcare experience, our team is dedicated to ensuring our clients receive the best possible care, while encouraging independence and dignity.
Our Services
We offer a range of services designed to cater to our clients' unique needs, including personal care, housekeeping, errand services, and specialized care for those with specific requirements. Our team of experienced and certified Home Health Aides, CNAs, and Companions are handpicked to provide exceptional care, ensuring our clients receive the highest level of care possible.
Training and Development
To ensure our clients receive the highest quality of care, we offer comprehensive training programs for our Home Health Aides, focusing on client safety, transfers, and ambulation. Our intensive program spans over a two-week period, covering the A to Z of home care. We also provide ongoing in-services for our care providers to ensure they stay up-to-date with the latest best practices.
Mission Statement
Our mission is to build a trusting relationship with our clients by providing the highest quality of professional care possible, encouraging independence and dignity. We strive to ensure our clients are happy and satisfied with the care we provide, and we listen to their needs and concerns to tailor our services to meet their unique requirements.
Why Choose Alma Conway Home Care?
At Alma Conway Home Care, we pride ourselves on our commitment to exceptional care, compassion, and customer service. Our team is dedicated to providing personalized care, respecting our clients' autonomy, and promoting their overall well-being. We answer every call 24/7, ensuring our clients receive prompt attention and care whenever they need it.
Overall Experience
The reviews are divided, with some reviewers having a positive experience and others having a negative one.
Positive Experience
- The CEO is considered compassionate and down-to-earth by one reviewer.
- Another reviewer praises Wanya for being patient and professional when it comes to hours and time sheets.
- A reviewer commends the business for doing an excellent job in building up the African American community.
Negative Experience
- Several reviewers mention that the company is unprofessional and treats employees with disrespect.
- There are complaints about poor communication, including being sent to voicemail when trying to contact the company about important documents.
- Some reviewers mention being left at clients' houses for extended periods due to a lack of support from the company.
- There are allegations of not paying overtime and lying about it, as well as issues with pay in general.