Empowering Independence, One Patient at a Time
Our Story
At MARSCare, we believe that the best care is delivered in the privacy and comfort of one's own home. With over 35 years of experience in the business, we understand the importance of providing comprehensive, compassionate, and individualized care to people of all ages. Our team of skilled professionals is dedicated to delivering exceptional nursing, rehabilitative therapies, and non-skilled aide services to individuals in their own homes.
Our Services
We offer a range of services designed to meet the unique needs of each patient. Our services include:
Pediatric Services
We provide comprehensive pediatric care for children of all ages, from newborns to teens. Our pediatric services include complex care, medical day care, and other specialized care for children with specific needs.
Adult Services
Our adult services include in-home nursing care, wound care, medication management, physical therapy, speech therapy, and more. We also offer palliative care and hospice care to support individuals with serious illnesses.
Waiver Services
Our waiver services provide support for individuals with intellectual or developmental disabilities. Our qualified Direct Care Professionals assist with daily living activities, such as grooming, bathing, meal preparation, and more.
Skilled Nursing Waiver Services
Our Skilled Nursing Waiver Services offer customized care plans tailored to each individual's needs. Our licensed professionals work with you and your care team to provide speech therapy, palliative care, and other specialized care.
Intellectual Disability Services
Our Intellectual Disability Services provide support for individuals with developmental challenges. Our qualified professionals assist with daily living activities, allowing individuals to live independently and become more involved in their communities.
Why Choose MARSCare?
At MARSCare, we pride ourselves on our commitment to delivering exceptional care in the comfort of one's own home. Our experienced professionals are dedicated to providing personalized care that meets the unique needs of each patient. With over 35 years of experience, you can trust that MARSCare is providing the best quality services available.
Agency Issues
The majority of reviewers expressed dissatisfaction with MarsCare, citing issues with unprofessional staff, poor communication, and inadequate care services.
Staff and Management
Reviewers criticized the agency's hiring practices, stating that they employ unqualified and rude staff members. Some staff members were described as arrogant and unapproachable. The HR department was, however, praised for being helpful and respectful.
Scheduling and Client Care
Multiple reviewers reported issues with scheduling, where clients were assigned to caregivers outside of their agreed-upon zip codes and hours. This led to frustration and unmet needs for clients. Some clients were left without caregivers for extended periods, and some workers were described as untrained and neglectful.
Positive Experience
A few reviewers reported positive experiences with MarsCare, praising the professionalism and care provided by certain staff members. One reviewer rated the agency 5 stars, stating that they would thrive among top healthcare providers.
Common Themes
Unprofessional staff behavior, poor communication, and inadequate care services were common themes throughout the negative reviews. Many reviewers warned against using MarsCare and recommended exploring other options.
