Trust us to get you back on the road quickly and safely!
Welcome to New Mexico Towing, your trusted partner for all your towing and roadside assistance needs in Albuquerque, New Mexico. With over 35 years of experience, we have set the standard for towing in New Mexico, providing exceptional service to our customers 24 hours a day, 7 days a week.
Our Services
At New Mexico Towing, we understand that being stranded on the side of the road can be frustrating and stressful. That's why we offer a range of services to get you back on the road quickly and safely. Our fleet of trucks and professionally trained drivers are equipped to handle any towing or roadside assistance need, including:
- 24/7 Towing and Emergency Road Service
- Winching and Tire Changes
- Fuel Delivery and Jump Starts
- Vehicle Transfer and Depot Services
- Long-term, Secure Vehicle Storage
- Impound Releases and Auction Services
- Vehicle Removal and Abandoned Vehicle Removal
Vehicle Removal and Impound Releases
If you're dealing with an illegally parked or abandoned vehicle on your property, we can help. Our vehicle removal services are designed to help property owners and managers quickly and efficiently remove unauthorized vehicles from their property. We also provide impound releases for vehicles that have been towed to our facility.
Why Choose New Mexico Towing
At New Mexico Towing, we pride ourselves on our commitment to excellence and customer satisfaction. Our team of professionals is dedicated to providing fast, reliable, and courteous service to our customers. With our 45-minute response time in the metro area and our fixed rates, you can trust that you're in good hands with New Mexico Towing.
Get in Touch
If you need towing or roadside assistance, don't hesitate to contact us. Our friendly and knowledgeable staff is available 24/7 to help you with any questions or concerns you may have. You can reach us by phone at (505) 877-0800 or by submitting a contact form on our website. We're here to help!
Customer Reviews of New Mexico Towing
Positive Experiences
Some customers have had positive experiences with New Mexico Towing. They have praised the company for their prompt and professional service, with some reviewers mentioning that they were able to dispatch someone quickly and efficiently. The tow operators have been described as courteous and professional, and the office staff has been praised for their knowledge of the insurance industry.
Negative Experiences
However, many customers have had negative experiences with New Mexico Towing. Some common complaints include poor customer service, hidden fees, and unprofessional behavior from tow truck drivers. Some reviewers have reported being left stranded for hours, while others have complained about the company's storage fees, which can add up quickly. Additionally, some neighbors of the company's location have complained about the company's tow trucks being parked in residential neighborhoods, causing congestion and safety issues.
Common Complaints
Some common complaints about New Mexico Towing include:
- Poor customer service and communication
- Hidden fees and charges
- Unprofessional behavior from tow truck drivers
- Inconsiderate parking practices in residential neighborhoods
- Difficulty getting through to the company's phone line or being put on hold for extended periods
