Empowering each other to provide better care
At Madrid Towing Services, we believe that the needs of our customers come first. We understand that you have errands to run and places to get - your car, truck, or motorcycle is an important part of fulfilling your everyday obligations. As your Albuquerque-based towing company, we are committed to providing you with the highest level of service and support. With our team of experienced professionals, state-of-the-art equipment, and a fleet of well-maintained vehicles, we are confident that we can meet and exceed your expectations.
Our Mission
Our mission is to provide exceptional towing and recovery services to the Albuquerque community and surrounding areas. We strive to build long-lasting relationships with our customers by delivering prompt, reliable, and damage-free services at an affordable price. We take pride in our work and are committed to ensuring that our customers receive the highest level of service and support.
Our Services
At Madrid Towing Services, we offer a wide range of services to meet the needs of our customers. Our comprehensive services include:
- Abandoned, junk, or unwanted vehicles removed for free
- Emergency towing services, 24/7/365
- Holiday towing services
- Damage-free auto towing services
- Truck towing services
- Car towing services
- Motorcycle towing services
- Wrecker services
- Heavy towing and recovery services
- Wheel-lift towing
- Flatbed towing
- Accident and junk car removal
- Recovery and winching services
- Private property vehicle removal
- Car towing services from police impound
- Mobile certified VIN inspection
- Mobile notary public service
- Outdoor RV and car storage
Our Values
At Madrid Towing Services, we value our customers and strive to provide exceptional service and support. Our company values reflect how important our customers are to us:
- Leadership: We take pride in being a leader in the towing industry, always evolving to meet the changing needs of our customers.
- Teamwork: We work closely with our customers to ensure that our services meet their needs and exceed their expectations.
- Customer Relations: We prioritize customer satisfaction, ensuring that our customers receive the highest level of service and support.
Get in Touch
If you need reliable and efficient towing services in Albuquerque, New Mexico, and the surrounding areas, contact Madrid Towing Services today. Our team will respond to your request promptly and get help on the way.
Excellent Customer Service and Reliable Towing
The majority of reviewers praised Madrid Towing Service for their excellent customer service, prompt response, and reliable towing experience. Many reviewers appreciated the courtesy and professionalism of the drivers, who went above and beyond to ensure their vehicles were safely transported. Some reviewers even mentioned that the company exceeded their expectations, providing exceptional service even in difficult situations.
Positive Reviews
Reviewers praised the company's ability to accommodate special requests, such as towing large toolboxes and classic cars. The drivers were commended for their expertise, particularly in handling unusual or oversized vehicles. Several reviewers appreciated the company's willingness to go the extra mile, including providing a safe and secure storage facility for vehicles.
Negative Reviews
A few reviewers had negative experiences with Madrid Towing Service, citing issues with damage to their vehicles, theft, and poor communication. Some reviewers reported that their vehicles were damaged during transportation, while others claimed that parts were stolen from their vehicles. A few reviewers were frustrated with the company's communication, citing long wait times, unreturned calls, and unprofessional behavior.
Common Issues
Common issues mentioned by reviewers included:
- Damage to vehicles during transportation
- Theft of vehicle parts
- Poor communication and unreturned calls
- Unprofessional behavior from drivers or staff
