Transforming Spaces, Enhancing Lives
At UniKraft Interiors, we're passionate about creating beautiful, functional, and high-quality cabinetry and countertops that bring joy to our customers' homes. For over a decade, we've been dedicated to delivering top-notch products and exceptional customer service, making us a trusted partner for homeowners, builders, and designers.
Our Story
Established in 2009, UniKraft Interiors has built a reputation for excellence in the cabinetry and countertop industry. Our team of experienced professionals is committed to providing innovative designs, superior craftsmanship, and unparalleled customer service. We take pride in our extensive selection of products, including framed and frameless cabinets, granite and quartz countertops, sinks, faucets, and accessories. Our commitment to quality ensures that every product meets the highest standards of performance, durability, and aesthetics.
Our Services
At UniKraft Interiors, we understand that every customer has unique needs and preferences. That's why we offer a comprehensive range of services designed to meet your specific requirements. From design and customization to installation and maintenance, our team of experts is dedicated to ensuring that your project is completed to perfection. Our services include:
- Design and Customization: Our skilled designers work closely with you to create a tailored design that meets your specific needs and preferences.
- Cabinet Construction: We build our cabinets with the finest materials and techniques, ensuring durability, functionality, and style.
- Countertop Fabrication: Our state-of-the-art fabrication facilities produce high-quality granite and quartz countertops that exceed industry standards.
- Installation: Our expert installation team ensures a seamless and hassle-free installation process, guaranteeing satisfaction and peace of mind.
Why Choose Us?
- Quality: We stand behind the quality of our products and services, guaranteeing superior performance and durability.
- Customization: We understand that every customer has unique needs and preferences, and we're dedicated to delivering tailored solutions that meet those needs.
- Experience: Our team of experienced professionals has spent decades perfecting their craft, ensuring that every project is completed to the highest standards.
- Customer Service: We're committed to providing exceptional customer service, ensuring that every customer has an exceptional experience from start to finish.
Quality Issues and Poor Customer Service
The majority of the reviewers have expressed disappointment with the quality of the cabinets and the customer service provided by the company. Several reviewers have mentioned that the cabinets arrived with defects, such as scratches, and that the customer service team was unhelpful in resolving the issues.
Poor Assembly and Design
One reviewer mentioned that the company's cabinet engineering department is not trained, resulting in poor assembly and design.
Lack of Problem-Solving and Finger-Pointing
Multiple reviewers have stated that the company's customer service team is unhelpful and instead of solving problems, they tend to point fingers at the customer.
Rude Staff and Unwillingness to Resolve Issues
Some reviewers have mentioned that the staff at the company's location were rude and unwilling to resolve issues, even when offered to pay for new parts.
Exceptional Customer Service and Quality
On the other hand, some reviewers have had positive experiences with the company, praising the customer service and quality of the cabinets. They have mentioned that the staff, such as Kyra, Kadan, Jakob, and Mark, were helpful, knowledgeable, and accommodating.
