Honoring Life's Memories with Compassion and Care
Our Story
Charles P. Arcaro Funeral Home operates under the principles of professionalism, compassion, and understanding. We are dedicated to fulfilling the needs of our clients and are driven by a commitment to excellent service. We know that all families and funeral services possess unique, personal qualities. Our staff appreciates the significance of every detail. We are committed to providing the attention, consideration, and excellence deserved by all families and their loved ones.
Our Services
At Charles P. Arcaro Funeral Home, we offer a wide range of services to help families through the difficult time of losing a loved one. Our services include traditional funeral services, cremation services, memorial services, and celebration of life services. We also provide grief support and counseling services to help families cope with their loss. Our staff is dedicated to providing personalized service to each family, taking into account their unique needs and preferences.
Our History
Charles P. Arcaro Funeral Home was founded by Charles P. Arcaro, a Wilmington native who received his funeral director's license in 1964. In 1970, he purchased a funeral home at 1810 West 4th Street and became the successor to the Joanna Corleto Funeral Home, naming his establishment the Charles P. Arcaro Funeral Home. In 1973, a new facility was opened at 2309 Lancaster Avenue, where we continue the tradition of high-level service through the quality and care that is expected.
Our Staff
Our staff of licensed funeral directors and funeral assistants are available 7 days a week, 24 hours a day. Our staff is committed to providing the highest level of service to each family, taking into account their unique needs and preferences. Our staff includes Charles P. Arcaro, Licensed Funeral Director, Founder, and Owner; Elizabeth G. Arcaro, Co-owner, and Treasurer; Rosemarie Arcaro, RN, and Licensed Funeral Director; Carl Arcaro, Funeral Assistant; Rena Longo, Licensed Funeral Director; and John Infante, Funeral Assistant.
Our Locations
Our funeral home is located at 2309 Lancaster Avenue, Wilmington, DE 19805. Our facility is modern, spacious, and completely handicapped accessible. We have decorated in bright, soothing colors to provide a relaxed and home-like environment. Our viewing parlor can accommodate a large number of family and friends for visitation, and is also an ideal choice for conducting smaller, more intimate services.
The Charles P Arcaro Funeral Home has received a mix of 5-star and 1-star reviews from its clients.
Exceptional Service
Many reviewers praised the funeral home's exceptional service, citing the caring and personalized attention they received during a difficult time. Carl Arcaro, in particular, was mentioned for his professionalism and kindness.
Facilities
The funeral home's facilities were also praised for being spacious yet intimate, with ample room for displays and small gatherings.
Grateful Families
Families were grateful for the care and attention they received, which made the grieving process easier for them.
Disorganization and Miscommunication
Some reviewers were disappointed with the funeral home's disorganization and miscommunication. Issues included incorrect information on death certificates, failure to deliver flowers to the church, and neglecting to provide guest books.
Lack of Refund and Response
Some clients felt that the funeral home failed to provide a refund or respond to their concerns in a timely manner, leading to frustration and dissatisfaction.
