The Art of Caring: Where Comfort, Care, and Therapy Meet
Our Vision: Your Success
Nestled in the heart of Mesa, Citadel Post Acute is a leading short-term rehabilitation center dedicated to empowering individuals on their journey towards recovery and independence. Founded on compassion, our skilled team works collaboratively with residents, their families, and healthcare providers to create customized treatment plans that prioritize individual needs.
Holistic Care and Personalized Therapy
At Citadel Post Acute, we go beyond simply treating physical symptoms. We prioritize a holistic approach to healing, addressing the physical, emotional, and psychological aspects of recovery. Our dedicated in-house therapy team provides comprehensive care, encompassing:
- Physical Therapy: Improves balance, strength, and mobility through targeted exercises and treatment.
- Occupational Therapy: Equips residents with skills and strategies for performing daily activities and returning to their daily lives.
- Speech Therapy: Restores communication, swallowing, and cognitive skills.
Experience and Expertise
Our therapists are highly skilled and certified in various specialty areas, including:
- Wound Care and Healing
- Neurological Conditions
- Electrical Stimulation for Swallowing Dysfunction
- Lymphedema
This depth of knowledge and experience ensures that residents receive the most effective and compassionate care possible.
A Team of Committed Professionals
What sets Citadel Post Acute apart is the remarkable dedication of our entire team. Our skilled nurses, therapists, and support staff are passionate about supporting residents through their recovery journey. We prioritize open communication, shared decision-making, and fostering a warm and encouraging environment.
More than just a rehabilitation center, Citadel Post Acute is a place where hope meets personalized care. Contact us today and take the first step towards a full recovery and renewed independence.Overall Experience
The majority of reviewers had a severely negative experience at this facility, citing issues with staff, care, and facilities.
Staff and Care
Reviewers consistently reported that the staff were rude, uneducated, and provided subpar care. They also mentioned that the staff were often distracted by their personal phones and seemed irritated when attending to patients. One reviewer even reported that her husband's personal effects, including his laptop and wallet, were stolen while in the facility's care.
Facilities and Conditions
The facilities were described as filthy, with worn-off paint and a strong smell of urine and feces. Rooms were small, with patients often being crammed in with roommates. Reviewers also reported that the bathrooms were in a deplorable state.
Communication and Management
Reviewers reported that management was unresponsive and unsympathetic to their concerns. One reviewer reported that her husband's medical records were ignored, leading to him being given medication he was allergic to.
Positive Aspects
Only one reviewer reported a positive experience, citing that the skilled nurses and therapists were excellent in providing care.
