Empowering individuals to rise above their challenges and thrive.
At Trinity Rising Counseling Center, our mission is to empower individuals, foster resilience, and cultivate holistic well-being through compassionate and personalized counseling services. We are dedicated to creating a safe and inclusive space where clients can find hope, discover their inner strength, and embark on a transformative journey of growth.
Our Story
Trinity Rising Counseling Center is a virtual-based counseling center located in Dallas, TX. Our team of experienced and compassionate therapists is deeply invested in building trusting relationships with our clients, honoring their unique experiences, and tailoring our services to meet their specific needs. We believe in the inherent worth and dignity of every individual, and we are committed to providing culturally sensitive and client-centered care.
Our Services
We offer a range of counseling services designed to support individuals in overcoming challenges, developing effective coping strategies, and achieving their fullest potential. Our services include:
- Individual and group talk therapy
- Support groups
- Self-help and support groups
- Creative therapies (art, music, movement, or writing)
- Eye Movement Desensitization and Reprocessing (EMDR) therapy (referrals available)
- Prescription medicine (with medical consultation)
Our Commitment
At TRCC, we value continuous learning and professional growth. We are dedicated to staying up-to-date with the latest research and therapeutic approaches to ensure that our clients receive the highest standard of care. Our commitment extends beyond individual therapy sessions, as we actively engage in community outreach and advocacy efforts to promote mental health awareness and reduce stigma.
Schedule Your Appointment
If you're ready to take the first step towards healing, personal growth, and a brighter future, schedule your appointment with us today. Our team of therapists is committed to providing compassionate and personalized care to support you on your journey.
Overview
The reviews for Trinity Rising Counseling Center are mixed, with some customers having positive experiences and others encountering issues with billing and communication.
Positive Experiences
Several reviewers had very positive experiences with the center, praising the kind and empathetic staff, the comfortable and welcoming environment, and the progress they made in their therapy sessions. Some reviewers mentioned specific therapists who they found to be particularly helpful.
Billing and Communication Issues
However, several reviewers experienced issues with billing and communication. Some reviewers reported receiving incorrect invoices, having to spend hours on the phone to correct billing errors, and dealing with poor communication from the office regarding billing issues. One reviewer was even sent a new invoice for an incorrect amount despite already resolving the issue.
Provider Qualifications and Communication
Some reviewers also mentioned issues with the qualifications and communication style of certain providers. One reviewer felt that their provider was not trauma-trained and made invalidating comments, while another reviewer felt that their provider was distracted during sessions and didn't have their notes.
Office Communication
Several reviewers also mentioned issues with communication from the office, including receiving "ghost" emails about billing, having appointments cancelled without notification, and experiencing poor communication regarding scheduling.
