Passionate Eye Care for Every Stage of Life
At Tidewater Eye Centers, we believe everyone deserves the gift of clear vision. Our team of experienced ophthalmologists, optometrists, and other eye care professionals are dedicated to providing comprehensive eye care to keep your eyes healthy and your vision clear at every stage of life.
Our Services
We offer a comprehensive range of eye care services, including:
Vision Correction
- LASIK Surgery: Permanent vision correction for nearsightedness, farsightedness, and astigmatism
- PRK: Another laser vision correction procedure for vision correction
- Refractive Lens Exchange (RLE): A vision correction option for patients with advanced presbyopia
- Cataract Surgery: Restore clear vision by removing clouded lenses
Eye Health Management
- Comprehensive Eye Exams
- Glaucoma Treatment
- Dry Eye Management
- Retinal Care
- Corneal Surgery & Repair
- Cosmetic Services & Lasers
Optical Services
- Contact Lens Fittings and Care
- Eyeglasses and Contact Lens Sales
- Eye Health Education and Consultations
Advanced Technology and Personalized Care
We utilize state-of-the-art technology and diagnostic tools to provide accurate diagnoses and effective treatment options. We also emphasize personalized care, taking the time to understand your unique vision needs and concerns.
Experienced and Compassionate Team
Our team of board-certified ophthalmologists and fellowship-trained specialists are highly skilled and experienced in their respective fields. They are also compassionate and understanding, providing personalized attention and support to every patient.
Choosing Tidewater Eye Centers
When you choose Tidewater Eye Centers, you can expect:
- Personalized attention: We take the time to understand your individual vision needs and concerns.
- Compassionate care: Our team is dedicated to creating a comfortable and supportive environment for every patient.
- Advanced technology: We utilize the latest advancements in eye care to deliver the best possible outcomes.
- Experienced professionals: Our team of skilled ophthalmologists and optometrists are highly experienced and board-certified.
- Commitment to vision health: We are passionate about helping you achieve and maintain optimal vision throughout your life.
Patient Experience at the Eye Center
The eye center has received both positive and negative reviews from patients. Staff Professionalism and Helpfulness was a common theme among positive reviews. For instance, Margie Asuncion, who had Lasik eye surgery, praised the professionalism and helpfulness of the staff, including Dr. Edmund, Dana, and Lindsey. She felt that they explained every step of the process and answered her questions thoroughly.
On the other hand, several patients experienced long wait times and poor communication. Waiting and Unmet Expectations were common complaints among negative reviews. Laura Wingett, for example, was frustrated with the long wait times for her elderly patient and the office's refusal to accommodate her needs. Similarly, David Carcamo felt that his appointment was delayed and disorganized, with long wait times and a lack of efficiency.
Appointments and Communication Issues
Appointments and communication were a significant source of frustration for several patients. David Carcamo, for instance, had his appointment cancelled without notification and was subjected to long wait times and inefficient processes. Similarly, Meg Vicente waited for hours and was frustrated by the lack of communication and poor scheduling.
Conclusion
Overall, the eye center's performance was mixed, with some patients experiencing positive interactions with staff and efficient appointments, while others faced long wait times, poor communication, and unmet expectations.
