Your Vehicle, Our Priority: Exceptional Service, Every Time
At Capitol Collision Center, we understand that experiencing damage to your vehicle can be stressful. That's why we're committed to providing you with exceptional service and meticulous repairs every time. With over 80 years of combined experience in Salem, Oregon, our team of experts is dedicated to restoring your vehicle to its pre-accident condition, leaving you with a seamless experience.
1. Expert Body Repairs
Our certified technicians handle all types of body damage, from minor scratches and dents to complete collision repairs. We utilize state-of-the-art equipment and techniques to ensure a flawless fix.
2. Paintless Dent Removal
For minor imperfections, our skilled technicians can skillfully remove dents without harming the paint, restoring your vehicle to its pristine condition.
3. Glass & Window Tinting
From cracked windshields to chipped headlights, our technicians can repair or replace any damaged glass on your vehicle. We also offer professional window tinting services to protect your interior from UV rays and glare.
4. Detailed Interior & Exterior Cleaning
We go beyond just fixing the physical damage. Our thorough cleaning process ensures your vehicle is returned spotless, both inside and out.
5. Responsive Customer Service
From the moment you contact us, our friendly staff is dedicated to providing you with personalized attention. We'll keep you updated on the progress of your repair and answer any questions you have along the way.
Our Commitment
At Capitol Collision Center, we're committed to:
- Quality: We use only high-quality parts and materials to ensure long-lasting repairs.
- Communication: We believe in open and honest communication throughout the entire process.
- Efficiency: We strive to complete your repairs as quickly and efficiently as possible.
- Customer Satisfaction: Your satisfaction is our top priority. We'll work with you every step of the way to ensure you have a positive experience.
Experience the Capitol Difference
At Capitol Collision Center, we go beyond just repairing your vehicle. We also offer:
- Free estimates
- Convenient online scheduling
- Flexible financing options
- A dedicated team of experienced professionals who are passionate about automotive repairs.
Contact us today and experience the Capitol Collision Center difference!
Overall Experience
The reviews describe a mixed experience with Capital Collision Center. Some customers were satisfied with the quality of work, while others experienced poor communication, mistakes, and a lack of accountability.
Quality of Work
Some customers reported positive experiences with the quality of work, citing that their vehicles looked and ran great after repairs. However, one customer reported that their bumper was not properly installed, and another mentioned that the shop failed to notice additional damage.
Communication
Communication was a major issue for several customers. Some reported a lack of updates on their vehicle's progress, while others experienced poor response times or unreturned calls. One customer mentioned that they had to initiate all communication and even had to have their husband call to get answers.
Customer Service
Customer service was also a concern for some customers. One reviewer mentioned that the office staff was unengaged and unhelpful, while another reported that they felt blamed for mistakes made by the shop. However, one customer praised the shop's kindness and accommodating nature.
