At Doc Brown's Auto, we are dedicated to providing exceptional auto repair services with a focus on customer satisfaction. With over 20 years of experience in the industry, our team of highly qualified technicians is committed to delivering high-quality work and exceptional customer service. We understand that finding a reliable and trustworthy auto repair shop can be a daunting task, which is why we strive to be transparent and communicative every step of the way.
Our Mission
Our mission is to change the way customers see auto repair by adding service back into the service industry. We are tired of seeing shops treat customers poorly, making them wait for diagnoses, misdiagnosing problems, and selling unnecessary services. At Doc Brown's Auto, we are committed to providing an exceptional customer experience by being honest, fair, and communicative. We believe that every customer deserves to be treated with respect and dignity, which is why we work hard to build long-term relationships with our clients.
Our Services
At Doc Brown's Auto, we offer a wide range of auto repair services to ensure your vehicle is running smoothly and safely. Our services include:
- Battery/Charging Systems
- Drivability/Engine Performance
- Electrical/Electronic Systems
- Engine Repair
- Heating/Air Conditioning
- Manual Drive Train & Axles
- Suspension & Steering
We understand that your time is valuable, which is why we offer flexible scheduling options, including evenings and weekends. This allows us to focus on what your car needs instead of focusing on multiple cars at a time. Our team of expert technicians is equipped to handle any type of repair, from simple maintenance to complex diagnostics and repairs.
Why Choose Us
At Doc Brown's Auto, we pride ourselves on our commitment to providing exceptional customer service and high-quality work. We are ASE Master Certified, which ensures that our technicians have the necessary skills and knowledge to diagnose and repair your vehicle correctly. We also pride ourselves on our ability to build long-term relationships with our customers, which is why we work hard to ensure that every interaction with our shop is positive and unforgettable.
Get in Touch
If you have any questions or concerns about our services, please don't hesitate to reach out to us. We are always happy to help and look forward to working with you. Please note that we do not provide emergency services and can only service vehicles by appointment only. You can reach us by phone at (503) 395-8876 or by text/call. We also invite you to check out our photo credits section to see the talented photographers and automotive enthusiasts who have kindly shared their work with us.
Overview of Reviews
The reviews of Doc Brown's Auto are overwhelmingly positive, with all reviewers giving 5-star ratings. The reviews highlight the honesty, knowledge, and fairness of the mechanic, Doc, and his team.
Quality of Service
The reviewers praise the quality of service provided by Doc Brown's Auto. They appreciate the honesty and transparency of the mechanic, who takes the time to explain the issues and repairs in a clear and concise manner.
Personalized Service
Many reviewers appreciate the personalized service provided by Doc Brown's Auto. The mechanic is willing to go the extra mile to help customers, even if it means working late hours or providing advice over the phone.
Trust and Reliability
The reviewers trust Doc Brown's Auto to take care of their vehicles, and many have been customers for years. They appreciate the reliability and fairness of the mechanic and his team.
Convenience
Some reviewers appreciate the convenience of Doc Brown's Auto, which provides mobile service and can come to the customer's location.
