See the world with clarity, comfort, and confidence
At Iris Eye Care & Contact Lens Gallery, our mission is to provide exceptional eye care services to individuals and families in Albuquerque, New Mexico, and surrounding areas. Our team of skilled optometrists, led by Dr. Puneet Rastogi, is dedicated to delivering personalized care, utilizing the latest technology and treatment options to ensure the best possible outcomes for our patients.
Our Services
We offer a comprehensive range of services designed to address various eye care needs, including:
- Eye exams and screenings for children and adults
- Contact lens fittings and management
- Diagnosis and treatment of eye diseases, such as cataracts, glaucoma, and macular degeneration
- Management of dry eyes, eye allergies, and red eyes
- Prescription glasses and contact lenses
- Medical eye care services, including diagnosis and treatment of astigmatism, diabetic retinopathy, and more
Our state-of-the-art facility features advanced technology, including retinal imaging and optical coherence tomography (OCT), allowing us to provide accurate diagnoses and effective treatments.
Our Commitment to You
At Iris Eye Care & Contact Lens Gallery, we are committed to providing exceptional patient care, emphasizing compassion, professionalism, and attention to detail. Our goal is to improve your vision and overall quality of life, and we strive to achieve this through our:
- Expertise: Our team of experienced optometrists and friendly staff are dedicated to providing personalized care and guidance.
- Technology: We invest in the latest technology to ensure accurate diagnoses and effective treatments.
- Compassion: We understand the importance of compassionate care and strive to create a welcoming and comfortable environment for all patients.
Insurance and Payment Options
We accept most major insurances, including Medicaid, and offer flexible payment options to ensure accessibility to our services. Our experienced staff will work with you to navigate insurance claims and answer any questions you may have regarding payment options.
Get in Touch
If you're looking for exceptional eye care services in Albuquerque, New Mexico, and surrounding areas, look no further than Iris Eye Care & Contact Lens Gallery. Contact us today to schedule an appointment or request more information about our services.
Poor Customer Service and Rushed Exams
Many reviewers expressed dissatisfaction with the customer service and exam experience at this eye care center. Several reviewers mentioned that the doctor and staff were rushed, unfriendly, and unprofessional. Some reviewers reported feeling pressured into purchasing additional services and tests, and that their concerns were dismissed or ignored.
Hidden Fees and Unexpected Charges
Some reviewers were unhappy about hidden fees and unexpected charges, including extra costs for tests and services that were not disclosed beforehand. One reviewer was even told that they needed to redo tests and pay an additional $350+, despite initially being told that the tests were covered by insurance.
Unprofessional Responses to Concerns
Some reviewers mentioned that the doctor and staff were unresponsive to their concerns, and that their complaints were met with defensiveness and unprofessionalism.
Positive Experiences
On the other hand, some reviewers reported positive experiences with friendly and professional staff, and efficient exam processes. A few reviewers praised the doctor's thoroughness and professionalism.
Mixed Reviews
Some reviewers had mixed experiences, reporting both positive and negative aspects of their visit. For example, one reviewer praised the doctor's professionalism but was unhappy with the front office staff's lack of friendliness.
