Your Home, Your Lifestyle, Your Community
At Redwood Terrace, we believe that coming home should feel like coming home. That's why we've designed our community to provide a sense of comfort, convenience, and community. Located in Lowell, Massachusetts, our townhomes are carefully crafted to meet the needs of modern living.
Our Story
Our journey began with a simple yet powerful idea: to create a place where people can live, work, and thrive. Our founders envisioned a community that would bring people together, foster connections, and provide a sense of belonging. Over the years, we've worked tirelessly to turn that vision into a reality.
Our Services
At Redwood Terrace, we're committed to providing world-class service and amenities that make your life easier and more enjoyable. Here are just a few examples of what we offer:
- Resident Services: Our dedicated team is always available to help with everything from MOVE-IN DAY to resident inquiries and maintenance requests. We're here to make your life easier, not harder.
- Amenities Galore: From our online leasing portal to pet-friendly policies, we've got you covered. Enjoy exclusive access to our community features, including a pool, fitness center, and dog park.
- Convenient Location: Our prime location puts you just minutes from shopping, dining, and entertainment options. Take a stroll or hop on public transportation to explore the region.
- Resident Benefits: Take advantage of our partnerships and promotions, which include discounts on local services, special events, and seasonal activities.
What Makes Us Unique
At Redwood Terrace, we're proud of our community spirit and commitment to excellence. Here are a few things that set us apart:
- Personalized Service: We believe in getting to know our residents as individuals. Our team takes the time to understand your unique needs and preferences.
- Community Engagement: We're dedicated to building a sense of community through regular events, activities, and volunteer opportunities.
- Sustainability: Our eco-friendly efforts include energy-efficient appliances, LED lighting, and ample recycling facilities.
Join Our Community
Ready to experience the Redwood Terrace difference? We look forward to welcoming you to our vibrant community. Contact us today to schedule a tour and start your journey towards a happier, healthier you!
Poor Service and Maintenance
The reviews highlight issues with maintenance and service at Redwood Terrace. One reviewer, Jasmine Colon, had a series of problems with her apartment, including faulty closet doors, sewerage issues, and a lack of reimbursement for damaged property. Another reviewer, Mayra White, complained of mold and musty smells in her apartment and reported getting ill due to the conditions. These reviews suggest that the management may not prioritize the well-being and satisfaction of its residents.
Positive Reviews
Despite the negative reviews, the majority of reviewers had a positive experience at Redwood Terrace. Reviewers Rachel Schmidt, Virginia Cifredo, Perla Rivera, Luz Quinones, Ray Gonzalez, and S. M. praised the apartments, grounds, and staff. They noted the cleanliness, maintenance, and professionalism of the property. These reviews suggest that Redwood Terrace provides a comfortable and pleasant living environment.
Negotiations with Management
The reviews also highlight the importance of good communication and negotiation with management. Jasmine Colon mentioned being transferred to a new apartment due to issues with her previous unit, while Luz Quinones thanked management for providing a safe living environment for her children. These reviews suggest that management is willing to work with residents to resolve issues and improve their living experience.