A Commitment to Excellence. So You Won't Have To Worry.
Here at Thomas G. Smith Funeral Home, we are committed to providing excellence in funeral services to families in and around the Northeast Ohio area. We believe that every person deserves the utmost dignity and respect in their final rites, and that their surviving family members and friends deserve the highest quality of service and comfort during this emotionally unsettling time.
Our Story
Our story begins with our commitment to providing dignified and worry-free final rites for the families we serve. We strive to deliver our services in an empathetic, comforting, and professional manner, placing special emphasis on the quality of our product offerings and personalized service to families. Our primary mission is to ensure that every family we serve receives the utmost care and attention, and that every detail is meticulously handled with compassion and understanding.
Our Services
We offer a full range of funeral services, including traditional funeral ceremonies, cremation services, and memorial services. Our experienced and caring staff are dedicated to providing personalized support and guidance throughout the funeral planning process, ensuring that every family's unique needs and traditions are respected and honored.
Our Staff
Our staff members are caring and experienced professionals who understand that each family is unique and has personal requests and traditions. Our licensed funeral directors are committed to providing exceptional service, compassion, and understanding to every family we serve.
Our Locations
We have convenient locations in Cleveland, Ohio, and are handicapped accessible to ensure that all families can easily access our services.
Plan Ahead
We believe that planning ahead is an important part of ensuring that your final wishes are respected and that your loved ones are protected from unnecessary burden and stress. Our funeral home offers a range of planning tools and resources to help families plan ahead, including pre-planning and pre-paying for funeral services.
Life Choices
At Thomas G. Smith Funeral Home, we believe that every person has the right to make their own choices about their final arrangements. We offer a range of options and resources to help families make informed decisions about funeral services, including cremation, traditional burial, and memorial services.
Why Plan Ahead?
Planning ahead is an important part of ensuring that your final wishes are respected and that your loved ones are protected from unnecessary burden and stress. By planning ahead, you can:
- Ensure that your final wishes are respected
- Protect your loved ones from unnecessary burden and stress
- Avoid emotional and financial burdens on your family
- Take advantage of cost-saving opportunities
Resources
We offer a range of resources to help families navigate the funeral planning process, including grief support, local florists, grief library, grief bookstore, planning insights, and helpful links.
Overview of Experiences with Thomas G. Smith Funeral Home
Positive Experiences
The majority of reviewers had a positive experience with Thomas G. Smith Funeral Home, praising the funeral home's professionalism, compassion, and attention to detail. Reviewers appreciated the warm and empathetic treatment they received from the staff, particularly Mr. Smith. Many reviewers highlighted the excellent preparation of their loved ones, making them look peaceful and natural. Several reviewers also mentioned the funeral home's ability to make a difficult time easier to navigate.
Negative Experiences
However, a few reviewers had negative experiences with the funeral home. One reviewer reported unprofessional service, citing issues with communication, incorrect information, and billing errors. Another reviewer advised others to choose a different funeral home, citing poor service and a lack of accountability.
Quality of Service
The quality of service provided by Thomas G. Smith Funeral Home seems to be a major differentiator. Reviewers who had a positive experience praised the funeral home's attention to detail, professionalism, and compassion. In contrast, reviewers who had a negative experience reported poor communication, errors, and unprofessionalism.
