Service You Can Rely On. People You Can Trust.
At Genin's AutoCare, we understand the importance of having a reliable and trustworthy auto repair service center. Our team of ASE-certified technicians has been dedicated to providing top-notch auto care services to the Southern Wisconsin region for over 30 years. As a NAPA AutoCare Center, we are committed to providing the best auto care service along with the most trusted brands at a price you can afford.
Our Story
Our journey began in 1992, and since then, we have been committed to providing quality car care services to our customers. We take pride in being a family-owned business that has built a reputation for excellence in auto repair and maintenance. Our team of expert technicians is dedicated to providing personalized service, ensuring that our customers receive the best possible care for their vehicles.
Our Mission
At Genin's AutoCare, our mission is to provide exceptional auto care services that exceed our customers' expectations. We strive to build long-lasting relationships with our customers by providing honest, reliable, and affordable services. We understand the importance of trust in the auto repair industry, and we work hard to earn and keep the trust of our customers.
Our Services
We offer a wide range of auto care services, including tire sales and installation, oil changes, brake repair, suspension and steering repair, and much more. Our state-of-the-art equipment and latest in information and database technology enable us to diagnose and repair even the most complex issues. We also provide loaner vehicles and ride service, ensuring that our customers are never left stranded.
What Sets Us Apart
At Genin's AutoCare, we go the extra mile to ensure that our customers receive the best possible service. We take pride in providing the NAPA AutoCare Peace of Mind Warranty to our customers, which offers national benefits and personal care. We also take the time to explain in detail the needs and services that will take place for our customers, ensuring that they are well-informed and empowered to make educated decisions about auto repair.
Community Involvement
We believe in giving back to our community, and we are proud to support local charities, including the Badger Childhood Cancer Network, Queen of Peace School Endowment, and the Madison's 56er Soccer Club. We also participate in local events and initiatives, such as the Penny-A-Gallon effort, which has contributed to the West High School Technical Educational Department.
Service and Communication
Genin's Auto Care received high praise for their exceptional service, communication, and care. Many reviewers appreciated the friendly and helpful staff, who took the time to explain the work needed and provided estimates upfront. Some reviewers mentioned the convenience of loaner cars and the shop's ability to work with insurance companies.
Positive Experiences
Many reviewers had positive experiences at Genin's Auto Care, citing quick and easy appointments, reasonable prices, and excellent customer service. Some reviewers appreciated the shop's willingness to work with them to find solutions and their transparency about the work needed.
Concerns about Pricing
A few reviewers expressed concerns about pricing, feeling that the shop's prices were too high or that they were being taken advantage of. Some reviewers mentioned specific instances where they felt the shop's prices were inflated or unfair.
Negative Experiences
A few reviewers had negative experiences at Genin's Auto Care, citing poor communication, high prices, and feelings of mistrust. Some reviewers felt that the shop was trying to take advantage of them or that the prices were too high.
