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Restoring Automotive Performance

Crestwood Auto Clinic has been a trusted name in the Madison, WI community for over 50 years. We are a family-owned and operated business that takes pride in providing exceptional automotive repair services to our customers. Our team of ASE-certified technicians is dedicated to fixing your car and ensuring that it is safe and reliable for you to drive.

Our Services

At Crestwood Auto Clinic, we offer a wide range of automotive repair services to keep your vehicle running smoothly. Our services include engine diagnostics, preventive maintenance, air conditioning services, and more. We only use high-quality parts and equipment to ensure that your vehicle is repaired to the highest standards. Our services include:

  • Engine diagnostics
  • Preventive maintenance
  • Air conditioning services
  • Brake repairs
  • Belt and hose replacement
  • Battery replacement
  • Suspension work
  • Vehicle inspection

NAPA AutoCare Center Benefits

As a NAPA AutoCare Center, we offer the NAPA Peace of Mind Warranty, which provides you with 24 months/24,000 miles of coverage on qualifying parts and labor. This warranty is honored at over 14,000 NAPA AutoCare locations nationwide, giving you peace of mind wherever you go.

Why Choose Crestwood Auto Clinic?

At Crestwood Auto Clinic, we believe in going above and beyond for our customers. We offer a comfortable waiting area with free Wi-Fi, coffee, and water. We also offer local shuttle service to get you where you need to go while your vehicle is being serviced. Our team of technicians is knowledgeable and experienced, and we are committed to providing honest and transparent pricing for all of our services.

Our Commitment to the Environment

At Crestwood Auto Clinic, we are committed to reducing our environmental impact. We recycle all waste materials, including oil, antifreeze, and batteries. We also use eco-friendly cleaning products and offer a range of green services, such as tire recycling and fuel injection cleaning.

Our Story

Crestwood Auto Clinic was founded in 1969 by Sam and Mary Karnopp. Their son, Dave, took over the business in 1994 and continued to provide exceptional automotive repair services to the Madison, WI community. Today, Dave's son, Sam, is the third generation to carry on the family tradition of providing honest and reliable automotive repair services.

Contact Us

Contact Crestwood Auto Clinic today to schedule your next automotive repair service. We are conveniently located at 5325 Old Middleton Road in Madison, WI. You can reach us by phone at (608) 231-1744 or contact us online. We look forward to serving you!

Reviews (93)
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Positive: The reviewers overwhelmingly praise Crestwood Auto for its excellent customer service, honesty, and communication.
Negative: The negative reviewer accuses Crestwood Auto of being incompetent and untrustworthy.

Crestwood Auto Reviews

The reviewers have had overwhelmingly positive experiences with Crestwood Auto, praising Mark's exceptional service, honesty, and communication. They appreciate how responsive Mark is to their needs, and how he explains repairs and alternatives in a clear and concise manner. Many reviewers have been taking their cars to Crestwood Auto for years and have built a rapport with Mark, who treats each customer like long-term relationship rather than a one-off transaction.

Some reviewers have mentioned specific instances where Mark went above and beyond, such as diagnosing problems quickly and providing detailed explanations, or recommending local businesses if he can't perform a job. Many reviewers have also praised the shop's flexibility with appointments and its willingness to work around customers' schedules.

Negative Review

One reviewer, Joel, had a less-than-positive experience with Crestwood Auto. He rated the shop 1 star and claimed that the shop is not prepared for anything other than simple mechanical tasks. He also accused Mark of charging for inspections and then sending customers to the parking lot to break down, only to charge for the repair. Joel recommended avoiding the shop due to its reported lack of competence.