Auto Service You Can Trust!
Our Story
At Hansen's Auto Service Center, we're dedicated to providing top-notch auto repair services to the residents of Madison, WI, and the surrounding areas. As a family-owned and operated business, we've built a reputation for honesty, integrity, and exceptional customer service. Our team of certified technicians and experts has over 50 years of combined experience in the automotive industry, ensuring that your vehicle is in good hands.
Our Mission
Our mission is to provide high-quality, affordable, and reliable auto repair services that exceed our customers' expectations. We strive to build long-lasting relationships with our customers by providing personalized service, honest advice, and unparalleled craftsmanship. Our goal is to be the go-to auto repair center in Madison, WI, where customers can trust us to get the job done right the first time.
Our Services
We offer a comprehensive range of auto repair services, including routine maintenance, vehicle repair, and warranty services. Our ASE-certified technicians are knowledgeable and skilled in working on a wide variety of makes and models, including Toyota, Honda, Acura, Ford, and Chevrolet. We're equipped with the latest tools and equipment to ensure that your repair is completed quickly and accurately.
Why Choose Us
At Hansen's Auto Service Center, we pride ourselves on our commitment to excellence, honesty, and customer satisfaction. Our customers are our top priority, and we strive to provide them with an exceptional experience every time they visit us. We're proud to be a locally-owned and operated business that's dedicated to serving the community.
Overall Experience
The majority of customers have had an exceptional experience at Hansen's auto repair shop. They praise the shop's honest, kind, and trustworthy staff, who communicate clearly and set realistic expectations. The customers appreciate the fair pricing, prompt service, and quality workmanship.
Positive Aspects
- Friendly and personable staff who care about their customers
- Honest and transparent communication about repair costs and timelines
- Fair pricing and no upselling of unnecessary services
- Quality workmanship and attention to detail
- Prompt and efficient service
Negative Aspect
- One customer had a poor experience, feeling ripped off by the labor cost for a headlight installation
