Supporting Your Way to Independence
Here at Patient Care Coordination, we're dedicated to providing top-notch services to individuals and families, empowering them to take control of their health and wellness. We're a Service Coordination agency that's passionate about serving our community and making a positive impact on the lives of those we serve.
Our Mission and Values
Our mission is to support individuals and families in their journey towards independence, promoting individualized quality relationships and community partnerships. We value integrity, dignity, and compassion, and we strive to provide services that are tailored to the unique needs of each individual. Our goal is to enhance the health and safety of our participants, and we're committed to achieving this goal through effective utilization management and value-based care.
Our Services
We offer a range of services designed to support individuals and families, including eligibility and enrollment, waiver programs, nursing home transitions, and service coordination. Our team of experienced professionals is dedicated to providing personalized support and guidance, empowering individuals to make informed decisions about their care. We believe in the importance of building strong relationships with our participants, and we're committed to delivering services that are compassionate, respectful, and tailored to individual needs.
Our Team
Our team is comprised of compassionate and dedicated professionals who share a passion for serving others. We believe in fostering a positive and supportive work environment, where our team members can thrive and grow. Our team is led by Paul Rimar, our founder and Executive Director, who has a vision for creating a better future for those we serve.
Community Involvement and Initiatives
We're committed to giving back to our community and making a positive impact on the lives of those we serve. We're involved in various community initiatives and partnerships, and we're dedicated to building strong relationships with local agencies and organizations. Our goal is to create a stronger, more supportive community, where individuals can thrive and reach their full potential.
Our Growth and Success
Since our inception in 2014, we've experienced tremendous growth and success. We've expanded our services to 19 counties in Pennsylvania, and we've grown to serve over 5,000 participants. We're proud of our achievements, and we're committed to continuing our mission of supporting individuals and families in their journey towards independence.
Positive Reviews
The majority of the reviews are overwhelmingly positive, praising the exceptional quality of service, customer-focused approach, and the dedication and professionalism of the staff. Many reviewers have had positive experiences with the company, citing excellent care for their loved ones and a high level of care and support. Several reviewers have returned to the company for multiple years and have seen significant improvements in their lives.
Negative Reviews
On the other hand, a few reviewers have had disappointing experiences with the company. Some reviewers have reported poor communication, including difficulties in getting in touch with staff and a lack of follow-up on their cases. One reviewer experienced unprofessional behavior from a staff member, including being hung up on and not receiving a call back as promised.
