Reliable Towing and Repair Services You Can Count On!
At East Beltline Towing and Service Inc., we take pride in providing high-quality towing, emergency recovery, transport, and repair services to the Grand Rapids area since 1977. Our team of certified technicians and experienced professionals are dedicated to providing prompt, reliable, and cost-effective services to get you back on the road as quickly as possible. Our state-of-the-art equipment and fleet of tow trucks enable us to handle any type of vehicle, from small cars to 80,000-pound semi-trucks.
Our Mission
Our mission is to provide safe, secure, prompt, and high-quality services to the Grand Rapids community. We understand that every minute counts, and we strive to provide reliable service 24 hours a day, 7 days a week. Our goal is to not only tow your vehicle in any emergency but also provide an honest quote for cost-effective repairs. Our experienced crew is committed to ensuring that you and your vehicle are safe and secure.
Our Services
We offer a wide range of services, including 24-hour emergency towing, roadside assistance, lockout services, and vehicle maintenance and repairs. Our certified technicians are trained to diagnose and fix any problem with your vehicle, from routine maintenance to complex repairs. We also provide scheduled maintenance to keep your vehicles running smoothly and prevent breakdowns.
Why Choose Us?
At East Beltline Towing and Service Inc., we are dedicated to providing high-quality customer service, ensuring that you are comfortable while you wait. Our experienced staff is committed to maintaining and repairing vehicles of all kinds, and we take pride in our ability to provide quick response times, quality repairs, courteous service technicians, and detailed incident management.
Employee Praise and Positive Experiences
Many reviewers praised the excellent service provided by East Beltline Towing's employees, including William, Tim, Jeremy, DJ, Chris E., and Chad. These employees were described as friendly, professional, and courteous, going above and beyond to assist customers in need.
Prompt and Efficient Service
Several reviewers praised the prompt and efficient service provided by East Beltline Towing. Drivers arrived quickly, and the towing and repair processes were handled efficiently, minimizing delays and ensuring customers got back on the road quickly.
Going the Extra Mile
Some reviewers were impressed by the extra effort put in by East Beltline Towing's employees, such as Jeremy, who stopped to help a stranded driver and fixed their flat tire on the spot.
Good Communication
Many reviewers praised the good communication provided by East Beltline Towing, with drivers and staff keeping them informed about ETA, repairs, and other details.
Negative Experiences
However, some reviewers had negative experiences with East Beltline Towing, including issues with impounded vehicles, damage to cars during towing, and poor communication.
Issues with Impounded Vehicles
Some reviewers were unhappy with the experience of having their vehicles impounded by East Beltline Towing, citing high fees and poor communication.
Damage to Vehicles
A few reviewers reported damage to their vehicles during the towing process, including a wheel being folded under the car.
Poor Communication
A few reviewers experienced poor communication with East Beltline Towing, including being given misinformation or having issues resolved slowly.
