Trust us to get you back on the road - fast!
At Grand Rapids Towing, we've been providing top-notch towing and recovery services to the Grand Rapids area since 1970. Our team of expert technicians and state-of-the-art equipment ensure that we can handle any towing service situation, no matter how large or small. From motorcycles to SUVs, we're ready to respond with the latest in towing equipment.
Our Services
We offer a wide range of services to meet the needs of our clients, including light-duty towing, recovery service, roadside assistance, and luxury towing and transport. Our 24-hour towing service ensures that we're always ready to handle your call, whether it's in the middle of the night or during the day. Our technicians are cleanly dressed, respectful, and incredibly knowledgeable, and our computer-dispatched fleet of 40 trucks ensures that we can assist with every towing service problem.
Our Commitment
At Grand Rapids Towing, we're committed to being fast and responsive. We understand that when you need towing or roadside assistance, you need it quickly and reliably. That's why we commit to being fast and responsive, every time. Whether you need a ride or have an extra special vehicle, our technicians will help in any way they can.
Our Values
We take pride in our values of being fast and responsive, friendly and knowledgeable, and respectful. We believe in being leaders in the towing industry, and our commitment to excellence shows in everything we do. From our expert technicians to our state-of-the-art equipment, we're dedicated to providing the best possible service to our clients.
Our History
Since 1970, Grand Rapids Towing has been providing light-duty towing and recovery service for clients including dispatch services, motor clubs (AAA provider for metro Grand Rapids), automotive dealerships, and private customers - 24 hours a day, seven days a week, 365 days a year. Our commitment to excellence has earned us a reputation as the go-to towing service in Grand Rapids.
Overall Impression
The reviews for Merl's Towing are overwhelmingly positive, with customers praising the company's prompt, professional, and courteous service. Many reviewers highlighted the expertise and kindness of the drivers, who went above and beyond to assist with their vehicle issues.
Praise for Drivers
Reviewers consistently praised the drivers' expertise, politeness, and professionalism. They were described as friendly, courteous, and knowledgeable, with many going out of their way to provide extra assistance and advice.
Timely Response
Many reviewers were impressed with the quick response time, with some even receiving assistance within 20-30 minutes of calling. This timely response helped to alleviate stress and anxiety in stressful situations.
Quality of Service
The quality of service was consistently high, with reviewers praising the care and attention given to their vehicles. The company's ability to handle a range of services, from towing to battery jump-starts, was also highlighted.
Customer Satisfaction
Overall, customers were extremely satisfied with the service they received, with many expressing gratitude for the help they received in their time of need.
