At West Park Animal Hospital, we're passionate about providing top-notch veterinary care to pets in Cleveland, OH. Our state-of-the-art facility is equipped to handle everything from routine check-ups to emergency surgeries, ensuring that your furry friend receives the best possible care. Our experienced and compassionate team of veterinarians, technicians, and support staff are dedicated to delivering exceptional care and service to our clients.
Our Services
Our AAHA-certified practice offers a wide range of advanced veterinary services, including emergency/critical care, end-of-life care, pet eye care, pet dental care, pet pain management, pet rehab/orthopedics, intensive care unit, internal medicine, veterinary diagnostics, veterinary in-house laboratory, and veterinary surgery. We understand that emergencies can happen at any time, which is why we offer emergency pet care services until 1:00 a.m. each evening. Our wellness care program includes puppy and kitten exams, senior pet wellness care packages, microchipping services, and more.
Our Commitment to You
At West Park Animal Hospital, we're committed to providing high-quality veterinary care, client communication, and education. We believe that pet ownership is a big responsibility, and we're here to help you make informed decisions about your pet's health. Our team is dedicated to staying up-to-date with the latest advancements in veterinary medicine, ensuring that your pet receives the best possible care.
Schedule an Appointment Today
Whether you're a new client or a long-time patient, we invite you to experience the West Park Animal Hospital difference. Contact us online or call 216-252-4500 to schedule an appointment or learn more about our services. We're always happy to welcome new patients and provide a variety of payment options to accommodate your budget.
Stay Connected
Follow us on social media to stay up-to-date on the latest news, tips, and updates from West Park Animal Hospital. We're proud to serve the Cleveland community and look forward to caring for your pets.
Reviews Summary
Overview
The reviews are a mixed bag, with some praising the veterinary clinic, while others express disappointment and frustration.
Positive Experiences
Several reviewers praised the clinic's staff, particularly Mary, who provided helpful recommendations and showed genuine concern for the pets. Others appreciated the clinic's emergency services, citing prompt attention and reasonable pricing. Some reviewers commended the clinic's compassionate handling of euthanasia procedures.
Negative Experiences
Many reviewers expressed frustration with the clinic's communication, citing long wait times, lack of updates, and poor handling of emergencies. Some reviewers felt that the clinic prioritized profits over pet care, citing high prices and unnecessary procedures. Others criticized the clinic's lack of empathy, particularly in dealing with difficult diagnoses and euthanasia decisions.
Common Complaints
- Poor communication and lack of updates
- Long wait times and difficulty scheduling appointments
- High prices and perceived prioritization of profits over pet care
- Lack of empathy and poor handling of difficult diagnoses and euthanasia decisions
Common Praises
- Friendly and compassionate staff
- Prompt attention and reasonable pricing for emergency services
- Helpful recommendations and genuine concern for pets
