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Who We Are
At A-1 Body & Frame, we are dedicated to providing exceptional auto body repair services to our customers in Gahanna, OH. Our team of experts is committed to ensuring that every vehicle that comes into our shop is repaired with the utmost care and attention to detail. We understand that your vehicle is a valuable possession, and we take pride in knowing that we are entrusted with its repair.
Our Family Values
At A-1 Body & Frame, we value respect, trust, teamwork, integrity, exceptional quality, reliability, performance, and safety. We believe in treating every customer with respect and professionalism, and we strive to build long-term relationships with our customers.
Our Team
Our team consists of experienced professionals who are dedicated to providing exceptional service to our customers. Our team members are trained to the highest standards, and they are committed to ensuring that every repair is done to the highest standards.
Our Services
At A-1 Body & Frame, we offer a wide range of auto body repair services, including collision repair, paintless dent removal, and detailing. Our services are designed to ensure that your vehicle is restored to its original condition, and we use the latest technology and techniques to ensure that every repair is of the highest quality.
Safety First
Safety is our top priority at A-1 Body & Frame. We believe that every vehicle that comes into our shop should be repaired with the utmost care and attention to detail. Our team members are trained to follow strict safety protocols, and we use the latest safety equipment to ensure that every repair is done safely and efficiently.
What Sets Us Apart
At A-1 Body & Frame, we believe that what sets us apart from other auto body repair shops is our commitment to exceptional service and quality. We understand that every customer is unique, and we take the time to listen to their needs and concerns. We believe that every repair should be done with precision, care, and attention to detail.
Meet Our Team
We have a team of experienced professionals who are dedicated to providing exceptional service to our customers. Our team members are trained to the highest standards, and they are committed to ensuring that every repair is done to the highest standards.
Carra Frea
Carra started at A-1 Body & Frame in 2004 and has worked her way up from a customer service representative to become the current president of the shop. She is a dedicated leader who is committed to providing exceptional service to our customers.
Dustin Frea
Dustin has 15 years of experience in business administration, I/T, and customer service. He is our technology manager and controller/CFO and is also our refinish specialist.
Jay Feller
Jay has been with A-1 Body & Frame since 1997 and is a dedicated collision repair specialist. He is committed to ensuring that every vehicle that comes into our shop is repaired to the highest standards.
Ben Piper
Ben has worked in the collision repair industry since 2008 and is a dedicated estimator and customer service representative. He is committed to ensuring that every customer has a positive experience at our shop.
Exceptional Customer Service and High-Quality Repairs
The majority of reviewers praised the exceptional customer service and high-quality repairs provided by A1 Body and Frame. Many reviewers appreciated the professionalism and courtesy of the staff, who kept them informed throughout the repair process. The reviewers were also impressed with the quality of the repairs, citing that their vehicles looked like new after the repairs.
Timely and Efficient Repairs
Several reviewers commended the efficient and timely repairs, with some mentioning that their vehicles were finished in less than a week. The estimators were praised for pre-ordering parts to avoid delays, and the shop's ability to work directly with insurance companies to streamline the process.
Family-Owned and Trustworthy
Many reviewers mentioned that A1 Body and Frame is a family-owned shop, which added to their trust and satisfaction with the service. The reviewers felt that the shop's family-owned nature contributed to their exceptional customer service and high-quality repairs.
Some Issues with Repair Quality and Communication
However, two reviewers mentioned some issues with the repair quality and communication. One reviewer experienced problems with their door and window after the repair, while another reviewer was unhappy with the additional time and cost required to complete the repair.
