Let's Make Something Great Together
At Vorderman Motor Werks, our passion for cars has been a long-standing tradition. It started with Reg Vorderman's father, who founded the first Mercedes Benz dealership in Fort Wayne. His love of cars was contagious, rubbing off on his customers and eventually, his son Reg. When Reg opened his own service shop, specializing in European cars, it quickly became the go-to destination for those who loved their vehicles. This marked the beginning of Vorderman Motor Werks' commitment to providing exceptional auto repair services in Fort Wayne.
Our Story
As the business grew, Reg and his team expanded their services to include selling pre-owned European automobiles. When the opportunity arose to add a Volkswagen dealership, it seemed like a natural fit. This led to a move to a new location, a larger showroom, and a state-of-the-art service area. As Vorderman Motor Werks continued to grow, they found more and more people who shared their passion for cars.
Our Mission
Our mission is to serve our customers to the best of our abilities, providing top-notch service and fair pricing. We strive to ensure that every customer who walks through our doors leaves satisfied and confident in their vehicle's care. We take pride in our commitment to continually learning and improving our skills, staying up-to-date with the latest mechanical diagnostic and repair tactics.
Our Team
Our team of expert mechanics is comprised of highly trained and certified technicians who undergo extensive training to ensure they possess the knowledge and skills necessary to diagnose and repair even the most complex issues. Our continuous training program enables us to stay abreast of the latest technological advancements in the auto repair industry.
Our Facilities
Vorderman Motor Werks boasts a state-of-the-art facility, equipped with the latest tools and equipment to service all makes and models of vehicles. Our facility is designed to provide a comfortable and professional environment for our customers, ensuring a hassle-free experience.
Overall Experience
The reviews of Vorderman Motor Werks are overwhelmingly positive, with numerous customers praising the team's exceptional service, professionalism, and quality work. Many reviewers have had repeat experiences with the company and have recommended Vorderman Motor Werks to others.
Communication and Customer Service
Multiple reviewers have highlighted the exceptional communication and customer service provided by Vorderman Motor Werks. The staff is described as friendly, knowledgeable, and personable. Matt Lettau, the Service Manager, is specifically praised for going above and beyond to ensure customer satisfaction.
Quality of Work
Re reviewers have praised the quality of work performed by Vorderman Motor Werks. Many have mentioned that the team is knowledgeable about imports and takes pride in their work. Some have also noted that the company stood behind its work, even when unexpected issues arose.
Weaknesses
Only one reviewer had a negative experience with Vorderman Motor Werks, citing high prices and poor service. However, this reviewer does acknowledge that Larry, an employee, was helpful and went out of his way to assist him.
Conclusion
Vorderman Motor Werks has built a reputation for providing exceptional service, professionalism, and quality work. Their commitment to customer satisfaction is evident in the numerous positive reviews from satisfied customers.
