Experience the Beauty of Life at Anchor Inn
At Brown's Quality Automotive Services, we take pride in being a trusted and reliable auto repair shop in Vancouver, WA, serving the surrounding areas of Hazel Dell, Five Corners, and Orchards. Since 1999, we have built a reputation for providing top-notch domestic and foreign car repair services, backed by a rock-solid guarantee in writing.
Our Philosophy
Our business is built on honesty, trust, and customer satisfaction. We believe that our customers come first, and we strive to ensure that every individual who walks through our door leaves satisfied with our services. Our team of trained and certified technicians is dedicated to providing quality repairs and maintenance for your vehicle, ensuring that you get back on the road quickly and safely.
Our Services
We offer a wide range of services to cater to your vehicle's needs, including auto repair, domestic and foreign auto repair, pre-purchase inspections, emissions diagnosis and repair, and more. Our state-of-the-art facility is equipped with the latest technology and tools to diagnose and repair your vehicle efficiently. From routine maintenance to complex repairs, we've got you covered.
Our Commitment
At Brown's Quality Automotive Services, we are committed to providing exceptional service, quality work, and affordable prices. We understand the importance of your vehicle, and we guarantee our work in writing. Our team is dedicated to building long-term relationships with our customers, and we strive to make every experience with us a positive one.
Schedule an Appointment
Ready to experience the Brown's Quality Automotive Services difference? Contact us today to schedule an appointment, and let us show you why we're the preferred auto repair shop in Vancouver, WA.
Overall Experience
The reviews of Brown's Automotive are mixed, with some customers expressing frustration and disappointment, while others have had positive experiences.
Positive Experiences
Many customers have praised Brown's Automotive for their honesty, fairness, and excellent work. They have praised the shop's ability to diagnose and repair complex issues, and their willingness to work with customers to find a solution. Some customers have also mentioned the shop's affordability and quick turnaround times.
Negative Experiences
On the other hand, some customers have expressed frustration with the shop's communication and billing practices. Some have reported feeling misled about the cost of repairs or being charged for unnecessary work. Others have mentioned long wait times and a lack of transparency in the repair process.
Common Issues
Some common issues mentioned in the reviews include:
- Misdiagnosis of issues or incorrect repairs
- High labor costs and unnecessary work
- Poor communication and lack of transparency
- Long wait times and delays
- Issues with billing and payment
Praise for Specific Staff Members
Some customers have praised specific staff members, such as Robin, Billy, and Kenny, for their expertise and professionalism.
