Exceeding Your Expectations, One Paw at a Time
At Rudy Schmid, we take pride in being a family-owned and operated auto repair and collision repair shop with a rich history dating back to 1930. With three generations of dedication to providing exceptional customer service and top-notch repair work, we have established ourselves as a trusted and reliable destination for all your vehicle's needs.
Our Services
At Rudy Schmid, we offer a wide range of services to cater to your vehicle's maintenance and repair needs. Our expert technicians are equipped to perform a variety of tasks, including collision repair, wheel alignment, brake service, Rust Check rustproofing, steering and suspension, NYS inspection, and fleet service. Whether you need routine maintenance or extensive repairs, our team is committed to providing personalized care and attention to detail to ensure your complete satisfaction.
About Our Shop
Located in Syracuse, New York, our shop is family-owned and operated by Diane Schmid-McCall and Paul J. Schmid, who embody the values of their grandfather Rudy and father Paul. Our team of experienced technicians is dedicated to providing the highest level of service, using the latest computer tools and adhering to I-CAR standards. Our shop is also environmentally friendly, having switched to waterborne paints, reducing emissions by up to 80% and improving air quality for our workers and the environment. We are proud members of the OCRRA Blue Ribbon Recycler Program.
Our Commitment
At Rudy Schmid, we are committed to providing exceptional customer service, ensuring that every customer feels valued and respected. We go above and beyond to ensure that our customers receive the best possible service, particularly when dealing with insurance claims. Our team is dedicated to making your experience with us seamless and stress-free, from the initial consultation to the final repair.
Our History
Our story began in the backyard garage of our grandfather in 1930. Despite the challenges of the Great Depression, he persevered and relocated to Pastime Drive in the 1940s. Our father, Paul, took over the business in the 1960s and expanded the operation to its current location. Over the years, we have continuously updated our facilities, adopting environmentally friendly practices and modernizing our technology. Today, we are proud to continue our family tradition of quality and exceptional customer service.
Overall Experience
The majority of customers have had a positive experience with Rudy Schmid Body Shop, praising their excellent work, professionalism, and kindness. Most reviewers have given 5-star ratings, stating that the shop has exceeded their expectations in various aspects of service, including body work, paint matching, and customer communication.
Positive Aspects
- Excellent Workmanship: Many reviewers have praised the shop's work quality, stating that their vehicles were repaired to perfect condition and looked like new.
- Professionalism: The staff has been described as friendly, knowledgeable, and courteous, making customers feel comfortable and valued.
- Good Communication: The shop has been commended for keeping customers informed about the repair process and providing regular updates.
- Kindness and Empathy: Several reviewers have mentioned that the staff went above and beyond to help them, showing genuine care and concern for their needs.
Negative Reviews
One reviewer had a negative experience, stating that the shop did not take responsibility for a mistake made during an alignment, leading to further damage to their vehicle.
