Serving our community is what we do best!
At Dr. Bernett L. Johnson Sayre Health Center, we are committed to providing accessible, high-quality, and affordable healthcare to all members of our community. As a federally qualified health care center in West Philadelphia, we have been dedicated to serving our neighbors and friends since 2006. Our team of experienced healthcare professionals is passionate about delivering culturally-competent care that meets the unique needs of our patients.
Our Mission
Our mission is to provide reachable, culturally-aware, community-based primary and preventive healthcare services to the underserved West Philadelphia community and surrounding areas. We are dedicated to centering, elevating, and advocating for students exploring health, wellness, and social and environmental health and activism. Through our peaceably led outreach team, we offer community engagement that aims to highlight and continue conversations on health and wellness in underserved Philadelphia communities.
Our Services
We offer a wide range of healthcare services designed to meet the diverse needs of our patients. From same-day appointments and immunizations to COVID-19 rapid tests, physicals, acute care visits, laboratory services, and basic GYN examinations, we are equipped to provide comprehensive care to individuals of all ages. Our Mobile Care Unit (MCU) is also available to provide outreach services to underserved communities.
In addition to our healthcare services, we also provide family counseling, child and adolescent counseling, couple counseling, and case management to support the emotional and mental well-being of our patients. Our team is committed to providing compassionate care that addresses the whole person - body, mind, and spirit.
Why Choose Us
At Dr. Bernett L. Johnson Sayre Health Center, we are more than just a healthcare provider - we are a trusted partner in our patients' health journeys. Our team is dedicated to providing personalized care that is tailored to each individual's unique needs and circumstances. We believe that everyone deserves access to high-quality healthcare, regardless of their income or social status. That's why we offer a sliding scale fee and accept a variety of insurance plans to make our services more accessible to everyone.
General Experience
The reviews highlight a mix of positive and negative experiences at this health center. While some patients have had excellent interactions with specific doctors and nurses, others have reported issues with staff, organization, and communication.
Positive Experiences
Some patients have praised specific healthcare providers, such as Sharon the Nurse Practitioner, Dr. Bainbridge, and Nurse Hannah, for being knowledgeable, attentive, and caring. They have also commended the staff for being professional and helpful.
Negative Experiences
On the other hand, many patients have reported negative experiences, including long wait times, unorganized staff, and poor communication. Some have also expressed frustration with the clinic's inability to answer phone calls, make appointments, or refill medications. Additionally, some patients have reported unprofessional behavior from certain doctors and staff members.
Common Issues
Common issues reported by patients include:
- Long wait times: Multiple patients have reported waiting for extended periods of time for their appointments.
- Poor communication: Patients have reported difficulty in getting through to the clinic by phone, and some have experienced rudeness from staff members.
- Unorganized staff: Some patients have reported feeling neglected due to staff changes and a lack of organization.
- Unprofessional behavior: A few patients have reported experiencing unprofessional behavior from certain doctors and staff members.
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