We make customers for life.
At American Auto Air and Repair, we pride ourselves on being a trusted and reliable auto repair shop in Reno, NV. Our family-owned and operated business has been serving the Reno area since 1976, providing top-notch auto repair services to our loyal customers. Our team of ASE Certified Master Technicians is dedicated to ensuring that your vehicle receives the best possible care, from routine maintenance to complete engine overhauls.
Our Services
We offer a wide range of auto repair services, including:
- Preventative Maintenance: Regular maintenance is key to extending the life of your vehicle. Our team can help you stay on top of routine maintenance tasks, such as oil changes, tire rotations, and brake pad replacements.
- Suspension and Steering Repair: Our technicians are experts in diagnosing and repairing suspension and steering system issues, ensuring your vehicle handles smoothly and safely.
- Electrical Repair: Our team can diagnose and repair electrical system issues, including faulty wiring, battery problems, and faulty starters.
- Brake and Tire Repair: We can repair or replace brake pads, rotors, and tires to ensure your vehicle stops safely and efficiently.
- Cooling System Repair: Our technicians can diagnose and repair cooling system issues, including radiator leaks, overheating engines, and coolant leaks.
- Engine Repair: From oil leaks to engine overhauls, our team can diagnose and repair engine problems to get your vehicle running smoothly.
- Climate Control and Air Conditioning Repair: We can diagnose and repair air conditioning system issues, ensuring your vehicle stays cool and comfortable.
Our Commitment to Excellence
At American Auto Air and Repair, we are committed to providing exceptional service and quality repairs. We use the latest diagnostic equipment to ensure accurate diagnoses and provide a two-year/24,000-mile nationwide warranty on parts and labor. Our technicians are highly trained, certified professionals who are dedicated to getting your vehicle back on the road quickly and safely.
Meet Our Team
Our team of experienced technicians and service advisors are dedicated to providing exceptional service and ensuring your complete satisfaction. From Tom, our owner with over 35 years of experience, to our service advisors, Greg and Dwayne, we have the expertise and knowledge to get the job done right.
Why Choose Us
At American Auto Air and Repair, we understand the importance of having a reliable and trustworthy auto repair shop. That's why we strive to provide exceptional service, quality repairs, and a commitment to excellence. Whether you need routine maintenance or a major repair, we're here to help.
Overall Experience
The reviews highlight a mix of positive and negative experiences with the auto repair shop. Several customers praised the shop's professionalism, honesty, and quality of work. Many reviewers appreciated the transparent communication, competitive pricing, and friendly staff.
Positive Reviews
Many customers felt that the shop provided excellent service, with some customers even stating that they would trust the shop with their car repairs in the future. The shop's transparency, honesty, and professionalism were common themes in the positive reviews.
Negative Reviews
However, some customers had negative experiences, citing issues with diagnosis, repair quality, and pricing. Some reviewers felt that the shop was dishonest, overpriced, or failed to properly diagnose and repair issues.
Common Concerns
Some common concerns among the negative reviews included:
- Overpricing and unnecessary repairs
- Misdiagnosis or failure to properly diagnose issues
- Poor communication or lack of transparency
- Unprofessional or untrustworthy behavior
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