At KMS Air Duct Cleaning, we take pride in our legacy of providing high-quality, specialized air duct cleaning services to both residential and commercial customers for over 30 years. Our commitment to excellence, combined with our experienced technicians and state-of-the-art equipment, has earned us a reputation as a trusted leader in the industry.
Our History
Starting with residential air duct cleaning customers, we built our organization by guaranteeing quality service at a low cost. We consistently deliver on this pledge, ensuring that our customers receive the best possible results. Our team of experts is dedicated to providing unparalleled service to all our residential and commercial customers.
Certifications and Memberships
At KMS Air Duct Cleaning, we believe that our employees are our greatest assets. Each of our technicians undergoes a nation-wide and state background check and drug test before they begin working. Our employees are also bonded and insured, ensuring that our customers can feel comfortable having them in their homes or buildings. We invest heavily in employee training, ensuring that our technicians are among the most skilled and knowledgeable in the industry.
Residential Services
Our residential services include air duct cleaning, dryer vent cleaning, furnace cleaning, specialty furnaces, air conditioners, bathroom exhaust fans, and other services. We understand that taking a day from work to wait for a technician to visit your home isn't always ideal, so we offer appointments around your schedule. We guarantee that every job will be done right the first time. And because we value your business, we offer discounts to repeat customers!
KMS Air Duct Cleaning Difference
Unlike other companies, KMS residential customers never have to pay extra for specialized equipment such as lifts, vacuum trucks, or electric portable devices. Our technicians have over 1,000 hours of experience in all jobs, ensuring that our customers receive the highest level of service. We understand that our customers' time is valuable, which is why we offer flexible scheduling and a commitment to completing every job on the first visit.
Why Choose KMS Air Duct Cleaning
At KMS Air Duct Cleaning, we are committed to providing exceptional service, unparalleled expertise, and a commitment to excellence. With our comprehensive range of services and our team of certified technicians, we ensure that our customers receive the best possible results. Whether you're a residential or commercial customer, we guarantee that our services will leave your home or building feeling cleaner, healthier, and more comfortable.
Join the KMS Air Duct Cleaning Family
At KMS Air Duct Cleaning, we believe in building strong relationships with our customers. We value their satisfaction above all else, and we're dedicated to providing the best possible service every time we visit. Whether you're a first-time customer or a repeat customer, we promise to exceed your expectations and keep you coming back year after year.
Overall Ratings and Reviews
The company KMS has received mostly positive reviews from customers, with a majority rating their service 5 stars. However, there is one negative review that highlights some significant issues with the company's service.
Communication and Service
Many customers have praised the company's communication and service, with staff and technicians being described as professional, courteous, and friendly. Some reviewers have mentioned that the team was helpful and explained the service they provided, which helped build trust and confidence. For example, Alex, a technician, was described as "amazing" by Andy Lageson, and Emily Good appreciated that the person who did her service was friendly and professional.
Positive Experiences
Reviewers who had positive experiences with KMS reported that the company provided good service from scheduling to completion, and that the technicians were thorough and professional. Many customers appreciated the company's clear communication about what the service entailed and what each level of offering cost.
Negative Experience
However, one reviewer, Holly G, had a very negative experience with KMS. She reported that the company's service was terrible, and that the technician who came to her home was incompetent and careless. She claimed that he left doors open, created a mess, and put her family and health at risk. Holly G also reported that the company's owner, Ken, was uncooperative and only offered to pay for the service after her husband spoke with him.
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