Reliable, Responsive, Respectful Experience
At Residential Heating and Air Conditioning, we're dedicated to providing top-notch HVAC services to the Twin Cities community. As a locally owned and operated business, we've built a reputation for exceptional customer service, unparalleled expertise, and unwavering commitment to excellence. Since 1991, we've proudly served over 100,000 customers, earning an A+ rating with the Better Business Bureau and becoming a Carrier Factory Authorized Dealer.
Our Story
Our journey began over 25 years ago, with a vision to revolutionize the HVAC industry by setting a new standard for quality, reliability, and customer satisfaction. Today, we're proud to have achieved just that, with a team of NATE-certified technicians, a 100% Money-Back Guarantee on installations, and a Total Security Guarantee that ensures our customers receive the finest quality installation and service.
Our Services
We offer a comprehensive range of services designed to cater to your unique needs. From air conditioning and heating installations to repairs and maintenance, our skilled technicians will work closely with you to identify the perfect solution for your home or commercial property. Our services include:
- Air Conditioning: Installation, repair, and maintenance of AC systems from leading brands
- Heating: Installation, repair, and maintenance of furnaces, boilers, and heat pumps
- Indoor Air Quality: Installation and maintenance of air purification systems, air filtration systems, dehumidifiers, and more
- Commercial HVAC: Installation, repair, and maintenance of commercial HVAC systems, including rooftop units and server room cooling
Our Commitment
At Residential Heating and Air Conditioning, we're committed to providing an unparalleled customer experience. We believe that every customer deserves exceptional service, and we're dedicated to delivering just that. Our team is knowledgeable, friendly, and always willing to go the extra mile to ensure your complete satisfaction.
Why Choose Us?
We're not just another HVAC company - we're a trusted partner in your comfort and well-being. Here's why:
- Unparalleled customer service
- Expert technicians with NATE certification
- 100% Money-Back Guarantee on installations
- Total Security Guarantee for complete peace of mind
- A+ rating with the Better Business Bureau
- Carrier Factory Authorized Dealer
Schedule Service Today!
Ready to experience the Residential Heating and Air Conditioning difference? Schedule your service today and discover why we're the go-to choice for HVAC services in the Twin Cities.
Customer Reviews Summary
Excellent Customer Service and Quality Workmanship
The majority of reviews praise Residential Heating and Air Conditioning for their exceptional customer service, professionalism, and quality workmanship. Many reviewers commend the company's prompt response to their needs, timely follow-up, and helpful advice from the technicians. The installation process is often described as seamless, with technicians being knowledgeable, courteous, and respectful of customers' homes.
Praise for Specific Technicians
Several reviewers specifically mention the excellent service provided by technicians like Dane, Brett, Mike, and Cesar, who were knowledgeable, friendly, and went above and beyond to ensure customer satisfaction.
A Few Negative Experiences
However, a few reviewers express disappointment with their experiences, citing issues with faulty products, poor communication, and unprofessional behavior from customer service representatives. Some reviewers report feeling disrespected and blamed for problems with their furnaces.
Areas of Improvement
Based on the reviews, areas for improvement include ensuring that all customer service representatives are trained to handle customer concerns professionally and courteously, and double-checking installations to prevent faulty products and leaks.
