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Our Mission
At Mazaltov, our mission is to provide dependable and compassionate in-home care to individuals in Palm Beach and Broward County, Florida. We believe that every individual deserves to live independently and with dignity, which is why we strive to provide personalized care plans tailored to each client's unique needs. Our team of qualified care professionals is dedicated to delivering high-quality care that prioritizes the well-being and safety of our clients.
Personal Care
Our personal care services are designed to assist seniors with daily living activities, such as bathing, dressing, and grooming. Our trained caregivers can also assist with meal preparation, light housekeeping, and medication management. Our goal is to empower seniors to live independently while maintaining their dignity and independence.
Companionship Care
We understand the importance of social interaction for seniors, which is why we offer companionship care services. Our caregivers can provide conversation, engage in activities, and offer emotional support to alleviate feelings of loneliness and isolation.
Respite Care
Caring for a loved one can be emotionally and physically exhausting. Our respite care services provide temporary relief for caregivers, allowing them to take a break and recharge. Our caregivers can step in and provide companionship, light housekeeping, and other essential services for a few hours or up to several days.
24/7 Hourly Care
In some cases, seniors may require continuous care due to a medical condition or prolonged illness. Our 24/7 hourly care services ensure that a qualified caregiver is always available to provide support and assistance.
Alzheimer's & Dementia Care
We understand the unique challenges that come with caring for someone with Alzheimer's disease or dementia. Our compassionate caregivers are trained to provide specialized care, including memory-stimulating activities, safety monitoring, and personalized support.
Our Services
At Mazaltov, we offer a range of services, including:
- Personal care assistance, such as bathing, dressing, and grooming
- Companionship care for social interaction and conversation
- Respite care for temporary relief for caregivers
- 24/7 hourly care for continuous support
- Alzheimer's and dementia care with specialized training and support
Why Choose Mazaltov
At Mazaltov, we pride ourselves on our commitment to providing exceptional care and personalized service to our clients. We believe that every individual deserves to live independently and with dignity, which is why we strive to deliver high-quality care that prioritizes their well-being and safety.
Get Care Now
To schedule a free consultation and learn more about our services, please contact us at (561) 465-5920 or inquire online. One of our experienced care coordinators will work with you to create a personalized care plan that meets your unique needs and goals.
Customer Experience
The customers who have used Mazaltov Home Care services have had vastly different experiences. Some have had positive interactions, while others have been left feeling disappointed and frustrated.
Quality of Care
One customer, Jill P., had a horrific experience with Mazaltov. She was promised a caregiver with a strong track record and transportation, but what she got was a caregiver who was incompetent and unable to communicate effectively. Her mother, who has Alzheimer's, was not receiving the care she needed, and the company was unresponsive to her concerns.
On the other hand, several customers have had overwhelmingly positive experiences with Mazaltov. They have praised the company's caregivers for their kindness, compassion, and dedication. One customer, Marc Pollack, has been working with Olga at Mazaltov for months and has been incredibly pleased with the level of care she has provided.
Communication and Customer Service
Jill P.'s negative experience with Mazaltov highlights the company's poor communication and customer service. She was not informed about the caregiver's lack of experience or transportation, and when she notified the company about her concerns, she was met with unresponsiveness.
In contrast, many customers have praised Mazaltov's staff for their accessibility and willingness to listen to their concerns. One customer, Skandinada Lalaj, has described the company as "helpful and reliable" and has praised their staff for being easy to reach.
Conclusion
While some customers have had positive experiences with Mazaltov, others have been left feeling disappointed and frustrated. It is clear that the company has some work to do to improve its communication and customer service.
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