Focusing on your future, one solution at a time.
At Unique Med Home Health Care, we are dedicated to providing the best quality home care services to patients of all ages within the community. We believe that our patients deserve the best care possible, and that's why we have a team of highly skilled professionals who are carefully chosen and screened to ensure the safety of our patients. Our professionals are qualified and prepared to give the best needed care suitable to each person.
Our services are designed to ensure continued care for our patients in the comfort of their own homes with the simple application of personal attention. Our professionals strive to prevent further disability, help promote continued health management, and plan to provide a structured support system involving family members and friends as an integral part of ongoing wellness.
Our Promise
At Unique Med Home Health Care, we are committed to providing ongoing training of our employees to continually update their skills to meet the challenges of ever-changing care models. Our Director of Nursing is available to provide guidance and support to staff, patients, and family members. We triple-screen our caregivers and employees carefully, including use of reference checks, driving records, and criminal background investigations. We also provide a written document that states the rights and responsibilities of the patient, and explains the company's privacy policy and code of ethics.
Services
Our services are designed to meet the unique needs of each patient. These services include:
- Skilled Nursing
- Durable Medical Equipment
- Physical Therapy
- Occupational Therapy
- Speech Therapy
Our professionals work closely with patients, family members, and physicians to develop a customized care plan that meets the specific needs of each patient. We also provide a structured support system that includes family members and friends as integral part of ongoing wellness.
Our Expertise
Our team of professionals has extensive experience in providing quality home care services to patients of all ages. Our experts have a deep understanding of the complexities of home care and are dedicated to providing the best possible care to our patients.
Our Promise
At Unique Med Home Health Care, we promise to provide the highest level of care to our patients, families, and healthcare providers. We are committed to ongoing training and education to ensure that our staff has the knowledge and skills necessary to provide the best possible care.
Our Values
At Unique Med Home Health Care, we value our patients, our staff, and our community. We are dedicated to providing the best possible care to our patients and are committed to continually improving our services.
Poor Experience with Unique Home Health Care Services
Lack of Transparency and Deception
Reviewers express frustration with Unique's vagueness and dishonesty. They claim to have received unclear answers, and in one case, were even lied to. This lack of transparency led to a breakdown in trust, causing them to doubt the company's ability to provide adequate care.
Unprofessional and Untrustworthy Representatives
Reviewers criticize Unique's representatives, particularly Lashonda, for being rude, unprofessional, and dismissive. They allegedly prioritized payment over client care, displayed a harsh tone, and failed to provide proper explanations for required documents.
Inadequate Care and Poor Communication
Reviewers report poor experiences with the quality of care provided. In one case, a nurse failed to arrive on time, and when they did, they were unprepared and unable to provide meaningful support. The office's excuse for the nurse's lack of communication was unsubstantiated, further eroding trust in the company.
