At Barton Creek Animal Clinic, we are dedicated to providing comprehensive medical, surgical, and dental care to the furry friends of Austin and its surrounding areas. Our team of experienced veterinarians, technicians, and staff are committed to delivering exceptional care to each and every patient who walks through our doors.
Our History
Founded on a legacy of excellence, our clinic has been serving the Austin community for many years. Our Chief of Staff, Dr. John Unflat, has been a driving force behind our clinic's success, bringing with him a wealth of experience and expertise gained from years of working as a large and small animal practitioner. Under his leadership, we have continued to innovate and expand our services to meet the evolving needs of our patients and their owners.
Our Services
At Barton Creek Animal Clinic, we offer a wide range of services to cater to the unique needs of our patients. Our comprehensive services include:
- Surgical Services: From routine spays and neuters to more complex procedures, our state-of-the-art surgery suite is equipped to handle a wide variety of surgical procedures. We also have the ability to work with mobile boarded surgical specialists or refer patients to specialty hospitals when needed.
- Wellness Services: Our wellness program is designed to keep your companion feeling their best. Regular check-ups and preventive care can help alleviate serious health problems and ensure your pet stays happy and healthy for years to come.
- Dental Services: Our dental services include teeth cleaning and polishing, tooth extractions, and minor oral surgery. We understand that oral health is crucial to overall health, and our team is dedicated to keeping your pet's teeth and gums healthy.
- Pharmacy Services: Our fully-stocked pharmacy allows us to dispense medications and provide your pet with the best possible care. We also offer refill services and prescription refills by phone or email.
Our Team
Our team of dedicated professionals is dedicated to providing exceptional care to our patients. Led by our Chief of Staff, Dr. John Unflat, our team includes experienced veterinarians, technicians, and staff who work together to ensure that each patient receives the highest level of care.
Policies
At Barton Creek Animal Clinic, we strive to provide a safe and comfortable experience for all patients. To achieve this, we operate primarily by appointment, but we also offer drop-off appointments for your convenience. We require payment at the time of service, and we accept a variety of payment methods. We also maintain strict confidentiality and only release medical information with the consent of the patient's owner.
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Negative Reviews
The reviewers who gave a low rating were disappointed with their experience at Barton Creek Animal Clinic. Natalie Gray's dog was not treated properly, which led to the dog's death. Jazzmine Cox witnessed unprofessional behavior by the clinic's staff, and Joe Hamilton's sick puppy was not cared for.
Quality of Care and Staff
On the other hand, some reviewers praised the clinic for its quality of care and staff. Voodoogem, J. V., Jennifer Roach, Haley Teich, Quinn Deal, and Cash appreciated the clinic's compassionate and knowledgeable staff, including Dr. Unflat. They felt that their pets received excellent care and were treated with respect.
Communication Issues
Amy Lin expressed frustration with the clinic's communication and organization. She felt that the intake process was cumbersome, and appointments were difficult to schedule. She also reported that the clinic did not provide proactive care or suggestions for her pet's health.
Proactive and Preventative Care
Amy Lin's review highlights the clinic's reactive approach to care, which was disappointing for a new pet owner. The reviewer felt that the clinic emphasized treating symptoms rather than providing proactive and preventative care.
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