Providing Quality Care for Your Pets, Compassion for You
At Westgate Pet & Bird Hospital, we understand that your pets are more than just animals - they are members of your family. That's why we're committed to providing compassionate, comprehensive veterinary care to pets in the Austin community and beyond. With over three decades of experience, we've earned a reputation for delivering exceptional service and results.
Our Story
Founded in 1986, Westgate Pet & Bird Hospital has been serving the Austin area for over 35 years. Our dedicated team of veterinarians, technicians, and support staff are passionate about providing the highest level of care to your pets. We believe that every pet deserves a healthy, happy life, and we're dedicated to making that a reality.
Our Services
Our state-of-the-art hospital is equipped to handle everything from routine check-ups to complex surgical procedures. Our services include:
- Wellness exams and vaccinations
- Diagnostic testing (blood work, urinalysis, etc.)
- Surgical procedures (e.g., spays/neuters, tumor removals)
- Dental care (cleanings, extractions, etc.)
- Flea and tick prevention and treatment
- Nutrition counseling and dietary recommendations
- Avian and exotic pet care
AAHA Accreditation
We're proud to be an American Animal Hospital Association (AAHA) accredited facility. This prestigious certification demonstrates our commitment to meeting the highest standards of care and patient safety. Only 15% of animal hospitals in the United States and Canada have earned this esteemed accreditation.
What Sets Us Apart
At Westgate Pet & Bird Hospital, we're committed to providing personalized care that matches your pet's unique needs. Our experienced veterinarians and support staff take the time to listen to your concerns, answer your questions, and provide tailored recommendations for optimal pet health.
Our Mission
Our mission is to provide compassionate, high-quality veterinary care to pets in the Austin community and beyond. We strive to build lasting relationships with our clients, based on trust, respect, and open communication. We believe that every pet deserves to live a happy, healthy life, and we're dedicated to helping make that a reality.
Exceptional Care and Compassion
Westgate Pet and Bird has received numerous reviews praising their exceptional care and compassion, particularly in end-of-life situations. Reviewers have praised the kindness, expertise, and flexibility of the staff, as well as the clinic's ability to provide gentle care for birds.
Veterinarian Reviews
Many reviewers have praised specific veterinarians, including Dr. Lusk, Dr. V, Dr. Hogan, Dr. Doll, and Dr. Villalva, for their exceptional care and compassion. Reviewers have commented on the veterinarians' kindness, expertise, and ability to provide gentleness care for their pets.
Bird Care
Some reviewers have specifically praised the clinic's care for birds, noting that the staff is knowledgeable and gentle. One reviewer praised the clinic for treating her chicken's injury and saving its life.
Poor Experience
However, one reviewer had a very poor experience at the clinic, citing stress, trauma, and poor care for their bird. The reviewer was unhappy with the lack of information provided about the procedure, the crowded waiting area, and the filthy grooming room. The reviewer was also upset about the injuries their bird sustained during the visit.
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