At Burnet Road Animal Hospital, we are a family-focused, full-service animal hospital committed to providing the highest standard of veterinary care. Our team of veterinarians and staff have been serving the people of Austin and their pets since 1970. We are dedicated to providing friendly, informative, and supportive services to you and your pet.
Our Mission
Our goal is to assemble a veterinary health care team committed to providing exceptional client service and veterinary health care. We display an unrivaled commitment to our clients through continuing education, technological advances in veterinary medicine and service, and most importantly, administering compassionate care to all pets entrusted to us.
Our Services
We offer a wide range of services to cater to the needs of your pet. These services include:
- Medical Services and Vaccinations
- Heartworm Prevention
- Dentistry
- Surgical Services
- Spay and Neuter
- Specialty Services
- Diagnostics
- Radiography
- Microchipping
- Ultrasound
- Laser Therapy
- Veterinary Acupuncture
- End of Life Care
- Emergency Vet Care
- After-Hours Emergency Care
- Surgical Information Packet
- Additional Services
- Anesthesia and Patient Monitoring
- Nutritional Counseling
- Blue at Home
- Online Store
- Pet Health Library
- Interactive Animal Breed Info
- Videos
- Pet Health Checker
- News
- Pets4Kids
- Printable Games & Puzzles
- Wellness Coloring Book
Our Promise
We promise to provide you and your pet with exceptional care and service. Our team is dedicated to ensuring that your pet receives the highest quality of care, and that you receive the best possible service. We strive to make your experience with us as smooth and stress-free as possible.
Get to Know Us
We invite you to take a tour of our hospital, meet our doctors, and learn more about our services. We are open for appointments and emergencies during normal business hours. We look forward to meeting you, your pets, and helping you to give them the best quality of life possible.
Positive Reviews
The majority of reviewers praised the excellent service and care provided by BRAH. They commended the empathetic and sympathetic staff, especially during emotional situations. Many reviewers appreciated the doctors' and staff's friendly, caring, and professional demeanor. Some reviewers mentioned that the hospital's staff took the time to explain health conditions in detail and prescribed the correct medications. Others appreciated the hospital's cleanliness, reasonable prices, and the fact that they didn't push for unnecessary tests or treatments.
Negative Reviews
A few reviewers expressed dissatisfaction with their experiences at BRAH. One reviewer was upset about the incorrect diagnosis of their dog's pregnancy, which led to a life-threatening situation. Another reviewer was unhappy with the front desk staff, citing a lack of professionalism and empathy. A few reviewers mentioned issues with appointment scheduling, wait times, and the hospital's policies regarding online pharmacies.
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